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Author Topic: Chain Ordering Woes  (Read 1392 times)

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Offline stereosilence

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Chain Ordering Woes
« on: June 06, 2012, 12:40:45 PM »
Ordered a chain from Montec on 5/17 as everybody said it is the best. Tried to contact them twice (several weeks apart), no response. Monday, I emailed them to cancel the ordered and bought from a different company on Amazon. Tuesday the Montec charge comes through on my credit card. Today Montec finally responds and tells me the chain was already shipped by the time they got my cancellation notice, chain will be here Thursday.

That is some BS. Now I have 2 chains. Hopefully the Montec one will be as good as everyone says.
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Offline Duanob

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Re: Chain Ordering Woes
« Reply #1 on: June 06, 2012, 12:49:46 PM »
Is it so bad to have a spare?
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Offline lucky

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Re: Chain Ordering Woes
« Reply #2 on: June 06, 2012, 02:22:49 PM »
Quote from: stereosilence on June 06, 2012, 12:40:45 PM
Ordered a chain from Montec on 5/17 as everybody said it is the best. Tried to contact them twice (several weeks apart), no response. Monday, I emailed them to cancel the ordered and bought from a different company on Amazon. Tuesday the Montec charge comes through on my credit card. Today Montec finally responds and tells me the chain was already shipped by the time they got my cancellation notice, chain will be here Thursday.

That is some BS. Now I have 2 chains. Hopefully the Montec one will be as good as everyone says.

You are leaving out the most important part of the story. WHY did you try to cancel the order?
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Offline stereosilence

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Re: Chain Ordering Woes
« Reply #3 on: June 07, 2012, 07:24:59 AM »
Because I had no response from them for almost 4 weeks. I thought they were out of business or something. They don't even have a phone number to call. Also, I ordered the chain from somewhere else and I don't really want to store a spare for a few thousand miles.
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Offline WhyNot2

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Re: Chain Ordering Woes
« Reply #4 on: June 07, 2012, 07:56:54 AM »
Where/what is Montec?

I am currently in the market for a chain too.

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Offline Duke McDukiedook

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Re: Chain Ordering Woes
« Reply #5 on: June 07, 2012, 08:56:14 AM »
Maybe you two can come to an agreement on that extra chain, PM time.
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Offline stereosilence

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Re: Chain Ordering Woes
« Reply #6 on: June 07, 2012, 09:04:15 AM »
Haha. Montec is a small-time place that specializes in chains. Everybody said they make the best one and you can't beat their prices with a stick. Chains don't cost that much so it isn't worth reselling it. Half the expense of the thing is shipping...

http://www.montecdirect.com/
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Offline MCRider

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Re: Chain Ordering Woes
« Reply #7 on: June 07, 2012, 09:23:27 AM »
Quote from: stereosilence on June 07, 2012, 07:24:59 AM
Because I had no response from them for almost 4 weeks. I thought they were out of business or something. They don't even have a phone number to call. Also, I ordered the chain from somewhere else and I don't really want to store a spare for a few thousand miles.
Not too hard to find a phone number:
http://www.yellowpages.com/glastonbury-ct/mip/montec-corporation-3119708

Jsut FYI.  :D

http://www.akama.com/company/Montec_Direct_ad5933172742.html

Interesting place.
« Last Edit: June 07, 2012, 09:26:07 AM by MCRider »
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Offline stereosilence

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Re: Chain Ordering Woes
« Reply #8 on: June 07, 2012, 01:56:46 PM »
Excellent. Maybe I'll put up a free-to-first-taker motorcycle add on craigslist and use their number. "I've got this old rusty piece of sandcast POS sitting in my yard and I want it gone..."
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