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OK IW, Didn't know if I had uncovered anything for ya in the processing. I didn't find the film on the zinc plates until the first time I tried to wire-brush them after use. But seem like you've covered that. I can say I've never had parts coming out looking like that. I typically do onesey-twoseys as I'm prepping and finishing at the same time while other parts are plated - sort of like a small assembly line, if you will. Parts should plate in 10 - 15 min. Not seeing bubbling from the plating action? That seems strange to me. Did the Caswell rep discuss that at all?