Hello,
sometimes they have not all requested parts in stock, so they are waiting with your shipment until all parts are available.
The problem is that they do not inform you about this circumstance.
If you need the parts urgently, give them a call or write an email that they should ship the parts which are available.
Next problem, in this case you have to pay the shipping costs two times.
Otherwise, if they have the parts in stock a fast shipment is guaranteed.
@all: If you have placed your order, you should receive a confirmation email a few minutes later,
the same when they have shipped the order.
@Jim: PM me, with your ordered parts (order number and name) and i will give em a call in order to know what's going wrong.
Never have had problems at all with orders within Europe.
nippon