Look, on both occasions I got what I was entitled to. To receive more than I deserve, is not going to make me happy. If your advice is to live like a rodent (in all anonymity), others may not get what they deserve, because central is that nobody at the insurance company will ever eat one burger less, no matter the expenditures. Besides, what's wrong with having your damage paid and that's it? Nobody forces you to have an insurance with a company that is as bad as you describe. But to think that by paying you, they at the company will have less to eat, is a joke. Jeez, Dave, I can't believe I have to explain this.