Can you post some pics of the bike?
Have the shocks been set at the stiffest pre-load?
Is the rear wheel/tire size stock? What is the clearance between rear tire and fender?
Changing from anything other than the stock length rear shock may lead to other issues such as exhaust pipe clearance with the rear axle and possible chain guard clearance so keep that in mind if moving to a longer shock.
Might be an option available to use a heavy-duty shock in the stock size rather than a longer shock
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