I couldn't decide whether this should go in the "Pissed off" thread, or this one, but I decided that I'd had a win of sorts, so here it is. Last Thursday I got my Roadworthy Certificate for my twin turbo Subaru. I needed to print some forms to book it into the VICROADS (DMV) office for them to tick the box, take some money from me, and issue me some new number plates. Sadly, last year I managed to tip a cup of coffee into my HP printer/scanner/copier, just after I'd bought new printer cartridges, and while it powered up, it kept coming up with a "Paper Jam" fault, and wouldn't print.
I looked on Amazon and saw a HP printer that looked identical to mine for $98, (about $65 USD) on special, with free delivery the next day. I particularly chose it so that I could use the "as new" ink cartridges that I'd put in the old printer. Anyway, Friday rolled around and I saw an email from Amazon saying the printer had been dispatched. Excellent. I drove over to Spotty's place to do some work on the chopper. When I came home I expected to find a printer waiting for me at the front door, but nada. Next day, I get another email saying that the delivery date had been amended to the 2nd of February. WTF? I thought, "stuff it, I'll cancel the order and just go buy a printer locally."
I attempted to cancel the order, but Amazon wouldn't cancel it because it had supposedly been dispatched. Poop. I jumped on the "helpline" and spoke to a human, who apologised profusely, but said that I'd have to wait for the printer to arrive, then send it back. I told him that I wasn't happy with that, I'd only ordered it because I needed one right away, and couldn't wait another 9 days for a printer. He suggested that I order another one with "fastest delivery", Amazon would refund the money for the first one. I replied that I didn't trust Amazon to actually deliver it when they said they would, as the first printer I ordered was supposed to be "fastest delivery", and now I was looking at waiting 9 days. I suggested that Amazon refund my money first, then I'd order another one.
He agreed, and I got a refund. I thanked him and ended the conversation. I then drove over to Officeworks, and found the same printer, for 98 bucks. I came home and set it up, and installed the cartridges from the old printer. They fit ok, but I got an error message to say that the cartridges were incompatible with the new printer. Poop, again. I installed the cartridges that came with the new printer and set it up, and printed the forms I needed to take to the DMV.
Yesterday there was a knock on the door, and it was a man from Amazon with my new ("free") printer! Bloody hell, so now I have two printers. I put the new one in the spare bedroom, and I'll either keep it in case I spill another cup of coffee on the other one, or give it to someone, or rob it for the printer cartridges. I suppose I should be happy that I got a free printer, but now I've just got another printer taking up space, that I don't need. It's not like it's something I could use, like a free bottle of booze......