Author Topic: Anyone (U.S. question) using AT&T's fiber optic network?  (Read 729 times)

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Offline Bob Wessner

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Anyone (U.S. question) using AT&T's fiber optic network?
« on: December 05, 2007, 02:08:13 PM »
Pretty much sums it up, looking for some feedback or experience. I'm currently using Comcast and basic cable (100 channel) and Internet service is running about $100/mo. with taxes, etc. Just received something from AT&T that they are offering basic TV, Internet and unlimited phone (local and long distance) for $99 and it's not an introductory offer. It even includes a wireless router for other PC hook-ups within the house. Anyone have experience with them?
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Offline 333

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Re: Anyone (U.S. question) using AT&T's fiber optic network?
« Reply #1 on: December 05, 2007, 07:55:30 PM »
Probably similar to Verizons Fios service, fiber optic all the way into the house.  A friend is using it.  TV is okay, computer is great, phone sucks.  It drops words like a cell phone.  My wife prefers the cell phone when she calls them.  I don't think it's the fiber optics, I think the problem is VOIP(the same as Vonage and what your cable co. is probably offering).  Another friend in Wilmington NC has their phone through the cable co, and also drops words.  And then a neighbor was cussing his Fios because the phone only has a 5 hour battery life when the power goes out.
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Offline Bob Wessner

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Re: Anyone (U.S. question) using AT&T's fiber optic network?
« Reply #2 on: December 06, 2007, 02:20:29 AM »
333,

Thanks for taking the time for the feedback. The phone, in particular, was the interesting part. Most of the folks that I know have gone to either total cell, or in-house wireless handsets for their phones. We've always kept one hardwired phone in the house. We were among those caught in the power outage in the northeast/mid-west several years ago. It didn't take long for the cell towers to go  down (not that they could handle the volume when they still had power) and of course the wireless handsets were useless as well. We had our POTS connection throughout the entire blackout. At least the TV and Internet would still be a savings. Need to give it some thought.
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Offline techy5025

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Re: Anyone (U.S. question) using AT&T's fiber optic network?
« Reply #3 on: December 06, 2007, 02:53:32 AM »
When we had the three hurricanes in one year, the hardwired phone worked for about 3-4 days until the batteries died in the fiber2copper box across the street. Fiber runs from there to the central office about 10 miles away. The DSL internet connection ran a few hours longer. The DSL/fiber modems must be on a different set of batteries.

Along about the 4th day, Bellsouth managed to get a portable generator hooked up to the box. Of course, the mains power came back on two hours later.  ::)

There were obviously not enough back up generators for the cell towers as the phones all died quickly and didn't work in our area until the power came back on. One result of these hurricanes is that Florida now requires gas stations near evacuation routes to have generators. Most of the grocery stores have them too. I guess throwing out tons of food doesn't help the bottom line.  :o

I would be leary of a phone that required AC to run...it can and will go away.

I live within a mile of all the TV transmission towers in Orlando. Combine all this RF energy with whatever else is emitting on there jams any wireless phone I have tried to use. It doesn't help internet wireless either.

Most of the VOIP type phones are simplex...not duplex like the old twisted pair phones, so they don't sound quite right. Any stray noise causes the system to try reversing the line direction which causes the dropped words. I know CDMA (Verison/Sprint) cell phones are this way too....not sure about GSM (Singular) or others. This gives the cell companies twice the number of channels in the same frequency space (think money).

Sorry....probably TMI.  ;D

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Offline Bob Wessner

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Re: Anyone (U.S. question) using AT&T's fiber optic network?
« Reply #4 on: December 06, 2007, 03:56:11 AM »
Quote
Sorry....probably TMI.


Not at all, thanks. Hadn't thought about the simplex vs. duplex issue, it explains a lot. Hard to beat POTS. The reliability has been proven over a few years. ;)
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Offline UnCrash

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Re: Anyone (U.S. question) using AT&T's fiber optic network?
« Reply #5 on: December 06, 2007, 05:02:44 AM »
I use Time Warner's triple play service in Maine and have Cable TV, Internet, and VOIP.  The VOIP phone sounds great, never misses a beat, and never has static.  If power goes out so goes the phone, because my house jacks are wired through the cable modem.  No cable modem power, no phones...

Other than that glitch the service has been great.  I've been on it for 4 years without any problems.  My service allows for unlimited calls US and Canada.

I'm not a commercial for Time Warner, just reporting my experience.

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Re: Anyone (U.S. question) using AT&T's fiber optic network?
« Reply #6 on: December 06, 2007, 10:42:31 AM »
as long as you dont mind talking to someone in india who barely speaks english when you have to use customer service at+t is pretty good. frustrating trying to get someone to unbderstand you when theres a problem though.