I suspect both union and management bear the blame but I'm old enough to have driven English Cars (Hillman Minx, Riley 1.5, American Cars, Dodge, Chev Van, GMC pickup, Japanese Cars , Toyota Corona, Nissan, Toyota Corrola, and while both the Americans and the Brits refuse to listen to what the people wanted the Japanese said OK lets try and give them what they want, which is why they are are on top, I also remember when Norton twins used to crack their cylinders Norton said that wasn't possible, the owners had to be abusing them distributor in Ontario at the time was Harry Firth [ a true gentleman] who said that shouldn't happen and took the defective cyl's and issued new one ones and then argued Norton into honouring the warrantee, and Triumph that brought out a new model, a 750 I think, that had an 8 page tech supplement to get rid of handling problems and the final solution was to have the customer ride on the tank, while as Yamaha had engine problems with their 500 and 750's and the next thing you know was a team of engineers and gophers show up at our shop and start tearing down the bikes in question so that they could come up with a solution, that was the difference between the Japanese and the others, that's why they are on top and I don't know about the rest of you, but can you imagine a union type telling management what kind of cars, bikes, airplanes, etc to produce I don't think so.
Bill the demon.