Author Topic: Jiffy Lube Scam Caught on Tape!  (Read 2575 times)

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Offline Hope

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Jiffy Lube Scam Caught on Tape!
« on: March 24, 2008, 08:20:49 PM »
Jiffy Lube Scam Caught on Tape!

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Offline 754

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Re: Jiffy Lube Scam Caught on Tape!
« Reply #1 on: March 24, 2008, 08:34:41 PM »
That was funny..talk about slitting your own throat...
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Offline tom8Toe

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Re: Jiffy Lube Scam Caught on Tape!
« Reply #2 on: March 24, 2008, 09:16:17 PM »
This stresses the importance of a good set of tools and a decent manual and try to do as much work yourself as possible before you let a thief touch it.

And of course most important... A good support group  ;D such as the good people we have here.
« Last Edit: March 24, 2008, 09:18:47 PM by tom8Toe »
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Offline mireparo

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Re: Jiffy Lube Scam Caught on Tape!
« Reply #3 on: March 24, 2008, 09:31:37 PM »
I'm not surprised one bit.
I never trusted those guys and always did my own work for that reason.

fuzzybutt

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Re: Jiffy Lube Scam Caught on Tape!
« Reply #4 on: March 24, 2008, 09:39:13 PM »
you wouldnt believe some of the stuff that goes on in one of those places. i worked for jiffy lube back 1999 and 2000, got fired when i called department of labour to report them for making us clock out when there were no customers but threatening to fire us if we left the property. i saw a new corolla which had it's first oil change leave without having oil put in too. it's why i never EVER bring my car anywhere but the local saturn dealer IF i cant do the work myself.

Offline Aaron J Williams

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Re: Jiffy Lube Scam Caught on Tape!
« Reply #5 on: March 25, 2008, 06:43:57 AM »
It's idiots like that who make the rest of us mechanics look bad. I worked for Precision Tune for 1 day back in the early 90's. About half way through the day I did an oil change and put Pennzoil in because they were out of Valvoline. I wrote Pennzoil on the work order and the customer pitched a fit because she wanted Valvoline. The store manager came back to me and told me to go up front and tell the customer I had put in Valvoline and wrote Pennzoil by mistake. I went up front and told her I used Pennzoil and that she shouldn't trust these guys and then I walked out the door, got in my car, and went home.

With the Jiffy Lube thing, I blame the management more than the poor stroke with the wrench in his hand. You can't run a repair business by mandating unreasonably high daily sales targets and threatening to fire employees who don't meet them. I'm glad they got busted, serves them right!
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troppo

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Re: Jiffy Lube Scam Caught on Tape!
« Reply #6 on: March 25, 2008, 06:51:51 AM »
Spot on Aaron
Nine times out of ten its profit margin and NOT lack of ability not laziness that is responsible for this kind of crap.....
Tell the customer what they want to hear and then do what you want (if you want to do anything).
The world is run by salesmen these days and no offense to any members that are salesmen but they are at the level of politicians and lawyers in the honesty stakes.
Just my opinion.
Cheers
Troppo

Offline TwoTired

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Re: Jiffy Lube Scam Caught on Tape!
« Reply #7 on: March 25, 2008, 09:48:18 AM »
Spot on Aaron
Nine times out of ten its profit margin and NOT lack of ability not laziness that is responsible for this kind of crap.....
Tell the customer what they want to hear and then do what you want (if you want to do anything).
The world is run by salesmen these days and no offense to any members that are salesmen but they are at the level of politicians and lawyers in the honesty stakes.
Just my opinion.
Cheers
Troppo
+1
One reason I have a low regard for salesmen is the total bullShi+ I hear from them, thinking I don't know more about whatever they are selling than they do.  When I have no other choice, I ask them some simple questions that I already know the answer to, and gauge their honesty from their response.  If they lie about the simple things, it's a good bet they'll sell you anything they can, whether it serves your purpose or not.  It also leads the really bad ones to think you are an easy mark, can tell you anything, and make up plausible but total fiction, in order to sway your manner of thinking.  The honest salesmen are few and far between, though there are some.
It's pretty humorous, at times, to watch a totally super confident salesmen spew trash and then be called on it.  Some become angry and adamant they are right, even though it's obviously BS they are spewing.  Some, suddenly turn from confident to ignorant and sheepish.  Some, literally, walk away.
It also helps to listen in on their pitch to other customers, who really are unknowledgeable, and everyone knows it.  If the salesmen is clearly leading the customer on, he/she is only worthy of a saliva deposit.


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jdigga

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Re: Jiffy Lube Scam Caught on Tape!
« Reply #8 on: April 23, 2008, 10:55:30 AM »
I went to that Jiffy Lube in Sherman Oaks once when I lived in LA.  I normally do my own service, but while there I didn't have access to the space or tools to do it.

I watched my car like a hawk as they did it because I brought my own oil and wanted to make sure they put it in there.

While waiting, I was listening to another customer flip out.  She had gone in for an oil change but somehow got suckered into a bunch of other stuff she didn't ask for.  The bill came out to a couple hundred bucks which included some supposed other fluid changes and whatnot.  The manager wouldn't budge and his primary argument was, "well, the work was already done; we can't take the fluids back out again."

My car got a proper oil change, but I discovered later on that they neglected to a put a couple fasteners back on the bell pan.

Offline firecracker

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Re: Jiffy Lube Scam Caught on Tape!
« Reply #9 on: April 23, 2008, 12:22:45 PM »
Sorry, I couldn't get past the NewsMonkey.





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