Topic: CycleXchange.net

[Really?]

I'll give them some time to catch up before I make my order from them.

[cleveland]

First thing I'd like to say is that Ken and Sue work GREAT together!  The problem is that without the other one, nothing can operate properly.  Sue takes care of all the books, ebay, most of the sales, etc. and Ken takes care of the wrenching, designing, etc.  So if one of them are out, business is completely halted. 

If you ordered something from them and it's been longer then it should, I can talk to Sue for you.  I just got off the phone with Ken and things seem to be back up and running.  For privacy's sake, I'll leave it at that.  Anyone worried about not getting their order, I'd happily put my reputation on the line for these two.  They are the real deal!  Not only does Ken love these bikes the way that most of us do, he contributes to the Honda world more then most of us combined!  Really, I mean that.

So send me a PM or email if you want/need me to talk to them.  I'll be talking with Ken again next week, but I can call him sooner if need be.

BTW, I am going to start another thread on some of his new stuff.  This guy has some really cool ideas and puts them into practice.







 

[dusterdude]

glad to hear everythings seems to be back on course

[mrosso]

Cleavland, thanks for the update. I have done business with Ken for a couple of years, and have always had the best of experiences. I have always highly recommended Cyclex to every CB nut I've known. I'm glad to hear things are normalizing over there. I was just concerned because I hadn't been able to get through by phone or e-mail for nearly two months. Thanks again for keeping us up on how Ken and Sue are doing.

[mrosso]

CycleX update:

Ken called me today. Glad to see things are going good back there.

Thanks all,
Mario

[kvallelunga]

Moderators;
Can this thread be closed? As the originating author I feel it has run it's course and to offer Ken and Sue their privacy I propose it be closed/deleted. I did not intend to have aired any personal details about them in the forum, merely looking for originally contact info to understand the delay in receiving an order. I am and have always been a very satisfied customer of theirs and only wish them the best.

Thank you.
Kevin V.

[my78k]

I believe you can delete the thread yourself as the originator but I could be wrong.

I don't see a huge problem with leaving it tho. As an outsider I read it as a guy's business took a bit of a left turn but numerous folks had nothing but good things to say about them and then it was confirmed that they were back and living up to their reputations. In fact, there was even a brief explaination of the problem and one that was certainly understandable.

There may be others still waiting on shipments as tey play catch up so having this thread around may help others who are searching for info...

Just my 2 cents tho as an outsider as I have never done business with them (although admittedly I may now based on hearing about their reputation!)

Dennis