Author Topic: something i didnt know before i placed my order with airtech (Read 4771 times)

fuzzybutt · « **on:** April 22, 2009, 02:14:30 PM »

i never had any idea that they didnt actualy keep parts in stock. when i ordered my seat and upholstery pan this week, they said it would be between 3 and 6 weeks before i got my parts as they had to be made. glad i dont have a running (properly) motorcycle thats ready to ride.

wannabridin · « **Reply #1 on:** April 22, 2009, 03:16:57 PM »

happened with me too when i ordered my seat pan, but i received it within a week, so it wasn't too bad at all!

cafe2be · « **Reply #2 on:** April 22, 2009, 08:55:13 PM »

had the same problem Actually took them 2 months to get the stuff to me. Stay on top of them. They forgot my order.

jonescafe72 · « **Reply #3 on:** April 23, 2009, 07:04:49 PM »

I have had an Airtech seat on order from Old Bike Barn since February. Hopefully they can get it out soon.

fuzzybutt · « **Reply #4 on:** April 23, 2009, 07:11:53 PM »

old bike barn is part of the problem unfortunately. i ordered directly from airtech

Gordon · « **Reply #5 on:** April 23, 2009, 07:19:10 PM »

Quote from: jonescafe72 on April 23, 2009, 07:04:49 PM

I have had an Airtech seat on order from Old Bike Barn since February. Hopefully they can get it out soon.

Something tells me you didn't see this thread in the "Vendor Reviews" section before placing your order.

http://forums.sohc4.net/index.php?topic=7235.0

6 pages and counting...

deck99 · « **Reply #6 on:** April 23, 2009, 07:54:28 PM »

I'm a little disappointed with Direct Line. I never did get a confirmation. 4 days after I ordered I sent them an email asking for the status on my order. On the 5th day I get an email back saying they placed an order for MY parts and would "hopefully" have them in 5 days. They would then have to receive them in and pick/package to send out to me. We'll be looking at 2-3 weeks. Basically they are a broker. I'd like to figure out where they are buying their parts and buy from them.

Needless to say I will continue to search for a better parts supplier.

deck

jonescafe72 · « **Reply #7 on:** April 26, 2009, 03:14:05 PM »

I just sent them ae email stating that I need a commitment from them. I ordered a fiberglass seat from them (should have ordered direct from Airtech) in February. Funny thing is, I paid with PayPal, and they had no problem taking the money then. Didn't even mention having to get it from the vendor first. NEVER, EVER AGAIN!!!!!

Frankencake · « **Reply #8 on:** April 26, 2009, 05:10:10 PM »

Quote from: deck99 on April 23, 2009, 07:54:28 PM

I'm a little disappointed with Direct Line. I never did get a confirmation. 4 days after I ordered I sent them an email asking for the status on my order. On the 5th day I get an email back saying they placed an order for MY parts and would "hopefully" have them in 5 days. They would then have to receive them in and pick/package to send out to me. We'll be looking at 2-3 weeks. Basically they are a broker. I'd like to figure out where they are buying their parts and buy from them.

Needless to say I will continue to search for a better parts supplier.

deck

I waited over two weeks for a clutch cable and a roll of fuel line. I even ordered half a dozen generic inline filters that they said they can't get anymore. (WTF?) Honda Direct's suppliers are listed on their website. Parts Unlimited is one of them for generic stuff but they get a lot of their stuff right from Honda. It might be better time-wise to order from a dealer for stuff they can't get from an aftermarket company. FYI: I called Parts Unlimited to set up an account. They require a $5000 first purchase and then $10000 per year after that. I didn't think that I could do that. Anyone here have a PU source they want to use to dole out parts at cost? It might be a good resource for the forum to start an account with all of it's members as COD customers; You know, a way to stick it to the man and get good parts cheaply.

themotoworks · « **Reply #9 on:** April 26, 2009, 05:16:09 PM »

uhm... hrm. well, I do happen to make seats, if you guys are looking for an alternative. www.roccitycafe.com i try to keep the shameless plugs to a minimum but I have a 3 day turn time for 90% of the time, and never went beyond a week so far

Johnny5 · « **Reply #10 on:** April 26, 2009, 05:30:54 PM »

Hey Sean,

Get one of those seats with the 3" flat spot in the back ready. I'll be putting in an order as soon as I sell a gas tank.

themotoworks · « **Reply #11 on:** April 26, 2009, 05:36:59 PM »

the "short stop seat"? np

Johnny5 · « **Reply #12 on:** April 26, 2009, 05:43:58 PM »

Quote from: roccitycafe on April 26, 2009, 05:36:59 PM

the "short stop seat"? np

Yeah, the one that's on your "personal" blue ride. Love that seat.

nokrome · « **Reply #13 on:** April 26, 2009, 08:43:43 PM »

wow roccity! nice site!
got any pics of those rear sets that are "coming soon"?...... im definitely in the market
nice clip-ons too
sorry about being off topic

Jerry Rxman Griffin aka MuthaF'er · « **Reply #14 on:** April 26, 2009, 10:25:25 PM »

Sean,

Great start to something good. Don't let it overwhelm you and take the fun out of it.

I noticed a DTT discount but not a SOHC4 discount?? What up with that?

NPHLYT · « **Reply #15 on:** April 27, 2009, 02:26:52 AM »

[Threadjack]

Quote from: Jerry Griffin aka Rxman on April 26, 2009, 10:25:25 PM

I noticed a DTT discount but not a SOHC4 discount?? What up with that?

Think of the discount you could get if you were a member on both forums.

Wait, I AM a member on both forums!

Any chance of a TwoWheeledTexan (dot com) discount on top of those?

How about a picture of those rear sets? When I figure out the direction of my '70 cafe I may be ordering from you.
[/Threadjack]

Frankencake · « **Reply #16 on:** April 27, 2009, 04:31:22 AM »

Quote from: roccitycafe on April 26, 2009, 05:16:09 PM

uhm... hrm. well, I do happen to make seats, if you guys are looking for an alternative. www.roccitycafe.com i try to keep the shameless plugs to a minimum but I have a 3 day turn time for 90% of the time, and never went beyond a week so far

F model. F model. F model. F model. Bueller? Anyone?

themotoworks · « **Reply #17 on:** April 27, 2009, 04:32:23 AM »

haha, as is, the fiberglass parts aren't a very high profit item, so 10% is really a steal. as long as you have build pics, I'd do the discount, lately I've been having issues with people signing up for dtt.com the day of ordering, which sorta defeats the purpose of the discount... no pics of the rearsets though, I can't seem to get the price down for all the machined parts, even with a 50qty for the machining, I'd be looking at selling the pairs for around $400 to make any money. at that price, I'd probably have them for years... sometimes i hate the business side of this otherwise fun job

NPHLYT · « **Reply #18 on:** April 27, 2009, 04:46:36 AM »

No worries about me joining DTT just for the discount, I have been on there for a while.
This is me asking about tires http://dotheton.com/index.php?topic=2540.0.
Are you replicating rearsets that you currently have?

Geeto67 · « **Reply #19 on:** April 27, 2009, 05:46:18 AM »

hey roccity,
what's the deal with your new alloy seats? Seem pretty nice.....are the stamped or welded or both?

Don't see them on your website so are they a limited run item or are you going to be doing them regularly?

Johnny5 · « **Reply #20 on:** April 27, 2009, 06:07:27 AM »

As you can see from my avatar, it's easy to see what is missing.

NPHLYT · « **Reply #21 on:** April 27, 2009, 06:09:05 AM »

The Wingnut?

Johnny5 · « **Reply #22 on:** April 27, 2009, 06:11:50 AM »

Quote from: NPHLYT on April 27, 2009, 06:09:05 AM

The Wingnut?

sangyo soichiro · « **Reply #23 on:** April 27, 2009, 09:26:34 AM »

Quote from: fuzzybutt on April 22, 2009, 02:14:30 PM

i never had any idea that they didnt actualy keep parts in stock. when i ordered my seat and upholstery pan this week, they said it would be between 3 and 6 weeks before i got my parts as they had to be made. glad i dont have a running (properly) motorcycle thats ready to ride.

Argh...!
If you look at my bike, you'll see an Airtech seat. I wish you had PM'd me. I am not happy with it. The upholstery pan is worthless. I didn't use mine... $40 shot up the ass. The seat I got used the factory hinges - but it doesn't fit all that well. Actually, it fits horribly! Overall, it is poor quality, especially for the money.

Yes, they have to set up and make each seat. They're not in stock. After I ordered mine, I had second thoughts and called in to cancel. I ordered it on a Friday and called in on the next Monday. They told me that they would have to charge me 20% to cancel because they already started setting up everything (yeah right! Over the weekend?!). Couldn't they not charge me anything and just have that one in stock?! They told me that they were about to ship it out. No joke. As if they made it over the weekend. Two or three weeks later I got the seat. They lied to me.

Airtech sucks. Quality sucks and they lie. And their upholstery pan is useless - you don't need it.

No! I would not recommend these underhanded folks. Best to modify the original seat - look at Hopterfixer's seat as a prime example.

Edit: I ordered directly from Airtech, not OldBarn.

themotoworks · « **Reply #24 on:** April 29, 2009, 06:05:47 PM »

Quote from: Geeto67 on April 27, 2009, 05:46:18 AM

hey roccity,
what's the deal with your new alloy seats? Seem pretty nice.....are the stamped or welded or both?

Don't see them on your website so are they a limited run item or are you going to be doing them regularly?

they're handmade, I built a buck for the fitting up, so they're to spec for the dimensions. hand hammered and rolled then tig welded and sanded smooth

I've been slacking on keeping my site up to date, but I'll put up the page for the alloy seats today

fuzzybutt · « **Reply #25 on:** May 06, 2009, 09:35:21 PM »

well i called them this evening to see what the status on my order was. now, last week they told me the seat would be done by friday, shipped out monday (day before yesterday) i was told this evening that it hasnt even been built yet. now i'm lucky that i have some motorwork that needs to be done before i can ride it but still, they should have stuck by what they told me.

Gordon · « **Reply #26 on:** May 06, 2009, 10:33:42 PM »

Quote from: fuzzybutt on May 06, 2009, 09:35:21 PM

well i called them this evening to see what the status on my order was. now, last week they told me the seat would be done by friday, shipped out monday (day before yesterday) i was told this evening that it hasnt even been built yet. now i'm lucky that i have some motorwork that needs to be done before i can ride it but still, they should have stuck by what they told me.

If it were me, at this point I'd be demanding a refund and if they were hesitant I'd call the bank to do a credit charge-back. I don't usually give anybody more than one chance to lie to me.

fuzzybutt · « **Reply #27 on:** May 06, 2009, 11:23:20 PM »

if i were in a rush and this was the last thing i needed to ride, i'd be major league pissed off right now. they have till this time next week to get me my seat or i WILL call my bank and let them know about it. at this point i'm willing to give them a chance as it's entirely possible i misunderstood the hows and whens of it.

NPHLYT · « **Reply #28 on:** May 06, 2009, 11:44:59 PM »

Two words: American Express....

Steve_K · « **Reply #29 on:** May 07, 2009, 04:16:01 AM »

I have ordered 'glass for my Hawk GT and last year fiberglass for my 86 Gixxer and I got it in less than two weeks. Remember race season has started and racers may wait for the last minute to order their stuff.
I had no complaints about the quality of the products.
Steve

fuzzybutt · « **Reply #30 on:** May 07, 2009, 06:07:01 AM »

Quote from: Steve_K on May 07, 2009, 04:16:01 AM

I have ordered 'glass for my Hawk GT and last year fiberglass for my 86 Gixxer and I got it in less than two weeks. Remember race season has started and racers may wait for the last minute to order their stuff.
I had no complaints about the quality of the products.
Steve

this is true, never even thought about the fact that race season has started.

sangyo soichiro · « **Reply #31 on:** May 07, 2009, 10:10:30 AM »

Quote from: fuzzybutt on May 06, 2009, 09:35:21 PM

well i called them this evening to see what the status on my order was. now, last week they told me the seat would be done by friday, shipped out monday (day before yesterday) i was told this evening that it hasnt even been built yet. now i'm lucky that i have some motorwork that needs to be done before i can ride it but still, they should have stuck by what they told me.

Sounds similar to what they told me. I tellin' ya, these guys couldn't tell the truth if they were forced to. I hate people that conduct their business by trickery.

Gordon · « **Reply #32 on:** May 07, 2009, 10:13:57 AM »

Quote from: fuzzybutt on May 07, 2009, 06:07:01 AM

Quote from: Steve_K on May 07, 2009, 04:16:01 AM
I have ordered 'glass for my Hawk GT and last year fiberglass for my 86 Gixxer and I got it in less than two weeks. Remember race season has started and racers may wait for the last minute to order their stuff.
I had no complaints about the quality of the products.
Steve

this is true, never even thought about the fact that race season has started.

If that's the case, then they should be up front and tell you that they're swamped right now and it will take extra time for your order. Not just tell you what they think you want to hear just to placate you.

seaweb11 · « **Reply #33 on:** May 07, 2009, 10:36:40 AM »

roccitycafe PM sent regarding fender.

fuzzybutt · « **Reply #34 on:** May 13, 2009, 07:03:14 PM »

seat came this afternoon, i'm VERY please with the build quality is nice and i love how the upholstery pan fits the seat

fuzzybutt · « **Reply #35 on:** May 15, 2009, 08:12:00 PM »

i just came back in from the shop and i am VERY pleased with how this seat fits the bike. latch and hinge mounting points are just right and i can even keep my grab bar and fender still without any cutting of the seat. the fender will be shortened a touch but i am keeping it. learned my lesson after the last time i had a cafe tail.

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Author Topic: something i didnt know before i placed my order with airtech (Read 4771 times)

fuzzybutt

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fuzzybutt

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fuzzybutt

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