Topic: 4 1/2" grinder disc blew apart, Ryobi has really stepped up to the plate on this

[bucky katt]

i know i could REALLY use the money but, as most of you know by now, my kitties are more important to me than anyone else in my life and all of them but Hamish are either rescued from the pound (in buckys case an hour before he was to be euthanized) or ferals/strays. there are too many animals euthanized every year and i wanted to do my part. this is going towards their spay-neuter program i think. the animals need it more than i do, i have a roof over my head and food/beer for my big gut.

[mystic_1]

Thats good, surprising to hear that they didn't hit you up with a release pretty quick, that's common in these situations.  All corporations at some level seek to protect themselves from liability litigation.  Some companies use the "We'll crush you in court" approach and others take the approach of "we'll treat you so well you won't have any desire to litigate" approach.  Most fall somewhere in between.  Again, just playing devil's advocate a bit, not suggesting anything nefarious or dishonorable is going on nor that anyone's being taken advange of.

Ryobi's response to you does impress me,  if more companies stepped up to the plate like this the world would be a much different place overall.

mystic_1

[Frankencake]

Taking the grinder to the "engineers" is another way of saying that they are destroying the evidence.  Your grinder will not anymore see an engineer than it will see a dumpster.  Ryobi is shrewd in these actions.  They know, that with a good personal injury attorney, you could build an brand new, kill-free animal shelter in your backyard, complete with in-ground pool and bike garage.

[mystic_1]

Taking the grinder to the "engineers" is another way of saying that they are destroying the evidence.

Yup.  That's pretty standard.

mystic_1

[The_Crippler]

Taking the grinder to the "engineers" is another way of saying that they are destroying the evidence.  Your grinder will not anymore see an engineer than it will see a dumpster.  Ryobi is shrewd in these actions.  They know, that with a good personal injury attorney, you could build an brand new, kill-free animal shelter in your backyard, complete with in-ground pool and bike garage.

*Basks in glow*  Ooooh...oh, that's good cynicism.  I feel much better now.  There world is back where I know it to be.

[Frankencake]

Taking the grinder to the "engineers" is another way of saying that they are destroying the evidence.  Your grinder will not anymore see an engineer than it will see a dumpster.  Ryobi is shrewd in these actions.  They know, that with a good personal injury attorney, you could build an brand new, kill-free animal shelter in your backyard, complete with in-ground pool and bike garage.

*Basks in glow*  Ooooh...oh, that's good cynicism.  I feel much better now.  There world is back where I know it to be.

Just telling the truth.

[The_Crippler]

Oh, that you did...I had been thinking the same thing yesterday - just wasn't sure how it'd go over if I pointed it out.

[manjisann]

Taking the grinder to the "engineers" is another way of saying that they are destroying the evidence.  Your grinder will not anymore see an engineer than it will see a dumpster.  Ryobi is shrewd in these actions.  They know, that with a good personal injury attorney, you could build an brand new, kill-free animal shelter in your backyard, complete with in-ground pool and bike garage.

And this is what is wrong with America today. If there was some sort of manufacturing defect that caused the disc to explode, I think Ryobi stepped up and more than compensated for what damage was done. Just because you can sue and get more money doesn't necissarily mean that you should, or that you deserve it. Sueing should be left as a last resort when the responsible party isn't willing to accept responsability or compensate for damages. Paying Bucky's medical expenses, getting him a new top of the line grinder plus a nice assortment of accessories and a grand on top of that fits the "We messed up and we're gonna make it right" bill in my book. Only Bucky can say what that means to him, but since he's donating the grand to the kitties I'd say he feels the same way. The world would be a better and less expensive place if people took responability for their mistakes, and those that were the injured party were reasonable. Now if Bucky ended up with a life long injury or dissability from this, that would be different. Bucky, you did go see a doctor didn't you? Some injuries can take time to show, just would hate for that to be the case here.

Anyhow, I still say good on Ryobi.

Brandon

[The_Crippler]

Agreed.  Hell, at least once in the last 24, I looked at my project, looked at my wallet and thought, "Sh*t...I'd probably be willing to take a grinder wheel to the face for $1000..."

[Freaky1]

Agreed.  Hell, at least once in the last 24, I looked at my project, looked at my wallet and thought, "Sh*t...I'd probably be willing to take a grinder wheel to the face for $1000..."

I love my bike and it has been a great project so far but that night be a bit of a strech for me, I wouldn't want the kids screaming everytime the saw me.

[The_Crippler]

Well, I'm already fairly ugly... 

[Duke McDukiedook]

Accepting anything from Ryobi could be construed as implied consent though, it could prevent you from any further claims against the company if you find out down the line that some latent impairment came from the tool failure.

[ColinMc]

I had a similar incident with a DeWalt product...I got my hands burned slightly from a buffer catching fire. I didn't sign a thing, they bought me a brand new buffer, paid all my hospital bills. Some guy came in person to meet me a couple times (right after it happened, then even a month or two later to see how I was doing) I never even considered suing them and I never signed a thing saying I wouldn't. I was just happy they gave me an apology and a new, nicer buffer than I had. They took my old one to figure out what happened. My hands weren't any less damaged then when I have burned them getting bagels out of my toaster oven lol.

I wrote them a simple polite letter just stating my disappointment and that I didn't plan on using their products in the future. No threats, no crap like that.

I got a phone call in less than a week.

It's amazing but sad it's surprising companies out there still do stuff like this.

So my list is DeWalt and NOW Ryobi after hearing your story!
-of companies I will gladly support

[bucky katt]

the abrasive wheel to the head means something ALOT worse for me than most folks though. in 1999 my wife and i were in an accident, the passenger airbag in the 1994 neon hot me with enough force that it causes total amnesia, i came most of the way back after 2 months but there was still stuff i had to re-learn. i had lost most of the ability to ride a horse, play a guitar and after 10 years, i STILL dont remember my wedding day which was 3 days before the accident. anytime i get hit in the had increases the risk that i'd never come back from it, so the consussion was no joke in this case. however, i also wouldnt sue for something like this and i'd be perfectly happy to sign something saying so as other than the concussion and a little gouge in the bondo on the gas tank of the k4 no damage was done. IF i were injured permanently then i'd consider some sort of lawsuit but i wasnt so i didnt.

[Duke McDukiedook]

Not saying to sue now Buck, but accepting their gifts and money from them could close the door on a lawsuit later down the road if you find you have permanent problems from this accident.

More than likely this rep was some kind of risk management/abatement automoton to see if they can make you happy/content with a few bucks and a new death contraption. If they find you are seriously hurt and are planning to sue/got a lawyer already, then it's time to man the guns/batton down the hatches and prepare to settle with you for bigger bucks or prepare go to court once you file your lawsuit.

[Roach Carver]

glad they took care of you man. As far a lawsuits go, I am sooo tired of the mentality of sue this guy or that guy. when did people stop taking responsibility for some of the crap that happens to them. I am not saying its your fault, but you said your self that you should have had on more protection. I agree. I had a wire fly out of a buffer wheel and lodge in my nostril. I pulled it out and thought how I should have had some protection for my face and was relieved it did not hit my eye. never thought -wow I am gonna sue the wire wheel company cause I got a wire in my nose.

I know that was never your intent. just felt like venting on the lawsuit talk. glad your ok and your story helps to remind everyone here to be careful. Thanks.

[seaweb11]

glad they took care of you man. As far a lawsuits go, I am sooo tired of the mentality of sue this guy or that guy. when did people stop taking responsibility for some of the crap that happens to them. I am not saying its your fault, but you said your self that you should have had on more protection. I agree. I had a wire fly out of a buffer wheel and lodge in my nostril. I pulled it out and thought how I should have had some protection for my face and was relieved it did not hit my eye. never thought -wow I am gonna sue the wire wheel company cause I got a wire in my nose.

I know that was never your intent. just felt like venting on the lawsuit talk. glad your ok and your story helps to remind everyone here to be careful. Thanks.

Ditto.

My little suit mentioned earlier was to cover Vet expenses, wasn't looking to get rich. The other dog owner needed a lesson.

Sounds to me in this instance they more than looked after you based on what happened.
I would also bet that the broken piece "DID" end up being looked at, what would they benefit by ignoring a problem.. To much cynicism me thinks 

[Raul CB750K1]

Taking the grinder to the "engineers" is another way of saying that they are destroying the evidence.  Your grinder will not anymore see an engineer than it will see a dumpster.  Ryobi is shrewd in these actions.  They know, that with a good personal injury attorney, you could build an brand new, kill-free animal shelter in your backyard, complete with in-ground pool and bike garage.

And this is what is wrong with America today. If there was some sort of manufacturing defect that caused the disc to explode, I think Ryobi stepped up and more than compensated for what damage was done. Just because you can sue and get more money doesn't necissarily mean that you should, or that you deserve it. Sueing should be left as a last resort when the responsible party isn't willing to accept responsability or compensate for damages. Paying Bucky's medical expenses, getting him a new top of the line grinder plus a nice assortment of accessories and a grand on top of that fits the "We messed up and we're gonna make it right" bill in my book. Only Bucky can say what that means to him, but since he's donating the grand to the kitties I'd say he feels the same way. The world would be a better and less expensive place if people took responability for their mistakes, and those that were the injured party were reasonable. Now if Bucky ended up with a life long injury or dissability from this, that would be different. Bucky, you did go see a doctor didn't you? Some injuries can take time to show, just would hate for that to be the case here.

Anyhow, I still say good on Ryobi.

Brandon

I couldn't agree more. Lawsuits are intended as a way to make people reach an agreement for both parts, when they are unable to find the agreement between themselves. If a product is defective and have caused some damage, Ryobi has gone the extra mile to cover the medical bill, replace the defective machine, and what's more important, sending somebody to show that after the company logo there is people who care for other people. It is natural that they want to study the defective machine in order to find out whether there is a design/manufacture flaw. If Bucky thinks that what Ryobi has offered is fair, ¿should him sue them just because he could benefit from the legal system in order to get more money out of an accident?

[razor02097]

Ryobi didn't have to do s#!%

I have a Ryobi miter saw and there are so many warnings in the manuals and the large page of fine print text that basically says the legal terms for the warranty and if you get hurt they arn't responsible.

I also believe lawsuits should be last resort, the person being sued is completely in the wrong and only if your getting badly shafted.  I think Ryobi made good on their name.  As long as Bucky is OK all should be well.  I can't tell you how many tools and such that have broken... some resulted in minor injury's but as long as it was replaced I was happy.  Although I won't buy craftsman ratchets anymore 

[tortelvis]

the abrasive wheel to the head means something ALOT worse for me than most folks though. in 1999 my wife and i were in an accident, the passenger airbag in the 1994 neon hot me with enough force that it causes total amnesia, i came most of the way back after 2 months but there was still stuff i had to re-learn. i had lost most of the ability to ride a horse, play a guitar and after 10 years, i STILL dont remember my wedding day which was 3 days before the accident. anytime i get hit in the had increases the risk that i'd never come back from it, so the consussion was no joke in this case. however, i also wouldnt sue for something like this and i'd be perfectly happy to sign something saying so as other than the concussion and a little gouge in the bondo on the gas tank of the k4 no damage was done. IF i were injured permanently then i'd consider some sort of lawsuit but i wasnt so i didnt.

You are a rare man indeed in an age where everyone sees an acident as hitting the lawsuit jackpot. Kudos.

[754]

At least Bucky can go on with his life and is happy...

To the sue hot to sue crowd, its a long ,ugly, lonely road...

And if in the end, you dont get what you want, sometimes it is rightly deserved..

 Does not take long to figure out who the winners are...The LAWYERS... that team wins almost everytime..