I don't know if this has been posted here before, If it has sorry for the re-post.
When David Carroll Flew on United Airlines from Canada to Nebraska, United managed to break his $3500 Taylor Guitar.
They Gave him the run around for almost a year on replacing or fixing his guitar.
Finally he told them he was going to write and publish a Youtube video about it and they said, "Good Luck with That." After the Video went viral and got a million hits in a few days United decided to deal and offered to pay if he would remove the Video, he told them," Good luck with that".
Taylor Guitars offered to give him a new Guitar.
Some of the news articles say that United's stock fell ten percent with all the bad publicity.
Anyway I like the song and the story behind it makes it all that much better.
[youtube=425,350]<object width="560" height="340"><param name="movie" value="
name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="
type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="560" height="340"></embed></object>[/youtube]
Peter