Author Topic: Getting the wrong part shipped sux!!  (Read 937 times)

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Offline going4speed

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Getting the wrong part shipped sux!!
« on: October 08, 2010, 03:21:31 PM »
I ordered some carb boots 3 day and they got here today...at least I thought they did.

Wrong parts!!!  :-[

Now the carbs will go on NEXT weekend not this weekend...bummed.  >:(

Offline gmonkey

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Re: Getting the wrong part shipped sux!!
« Reply #1 on: October 08, 2010, 03:24:51 PM »
Once I ordered some adjustable tension rods for my 240sx and received a 6 inch exhaust tip instead.  That was a puzzler.
Big pile of 76 CB550F parts
'98 FZR600 purring like a chain-smoking kitten!

Offline Duanob

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Re: Getting the wrong part shipped sux!!
« Reply #2 on: October 08, 2010, 07:03:40 PM »
I've been weighing the pros and cons of ordering online. The cons are the waiting, especially when it's not what you expected. I just had to wait a month and a half for spark plugs for my wife's car. I saved $60 although I might've paid it locally if I knew it would take so long. On the other hand, I just ran all over town for something as simple as a 76 CB550 brake bleeder screw and came up empty handed! WTF! I would rather shop from dmy esk where I can not only find what I need but I can find the best price as well. You just have to have patience. Also gas aint cheap anymore and it's not worth putting on 20 or 30 miles trying to find something that I will for sure pay more for than online if I can find it. For some reason our area doesn't have a good supply for vintage parts so I guess I'll do the waiting. 
"Just because you flush a boatload of money down the toilet, doesn't make the toilet worth more",  My Stepfather the Unknown Poet

1974 CB360T
1976 CB550K2 Resurrected
1976 CB550F2 Barn Find
1979 CX500 VG "HONDA-GUZZI"
2007 Moto Guzzi Breva 750ie
2015 BMW F700GS
Another 1976 CB550K Cafe?

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Offline CycleRanger

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Re: Getting the wrong part shipped sux!!
« Reply #3 on: October 08, 2010, 10:32:02 PM »
Only once have I ever had an issue with ordering parts online. 
I ordered the dampers for the cush drive and got one correct one and three of the "old" style.
I couldn't really blame the parts place since the the bags all had the same part number.
They exchanged them for the proper parts no problem.
Do you have a copy of the Honda Shop Manual or Parts List for your bike? Get one here:
https://www.honda4fun.com/materiale/documentazione-tecnica
CB750K5        '79 XL250s     CL350K3
CB750K3        '76 XS650      '76 CJ360T

Offline going4speed

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Re: Getting the wrong part shipped sux!!
« Reply #4 on: October 11, 2010, 05:11:54 PM »
The older I get the more I realize it's about managing expectation.

The expectation that I was going to do something contingent on receiving the parts I ordered.

Hindsight is teaching me to plan for the things I can control and have a gravy plan.

If those parts had of come in that would have been the gravy.

I did end up getting the swing arm/wheel of.  That should have been my original plan.  ;)

Offline Terry in Australia

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Re: Getting the wrong part shipped sux!!
« Reply #5 on: October 11, 2010, 07:17:42 PM »
The inception of the internet has been a life-changeing occasion for me. In 1996 I restored a CB350F that I'd bought at a swap meet, and parts were just "unobtainium". My local shop (Run by Rex Wolfendon, Aussie CB750 race legend) were uncharacteristically sympathetic, and would source a lot of parts from Japan for me, if I was prepared to wait for them to fill a bulk monthly order from the parent company.

I worked part time at a gas station on saturdays to pay for my obsession er, hobby, I did a 15 hour shift, and received around 200 bucks "cash in hand" for my efforts, so I'd march into the Honda shop on Monday morning 200 bucks richer, and walk out with a tiny bag of parts. (try 90 bucks for a points cover, and 90 bucks per side for genuine sidecover badges, and this was in 1996!) One of the guys there was really helpfull, and he even sold me his own set of NOS 4 into 4 pipes for 500 bucks, which was brilliant, when the list price was over 2000!

All up, that bike cost me around 4000 bucks to completely restore. I loved it, but it was too small for me, and I was sick of getting beaten off the lights by 4 cylinder "econo-cars". At that time though, I knew I'd never get my money back, so when a mate who owns a tool store offered me a shiny new geared head thread cutting lathe with a 3 foot bed and 17 inch swing, and chucked in $1000 worth of extra tooling, I was more than happy to see it go.

In 1999, a bloke in Sweet Home, Oregon, who I was yakking to on the "new to me" internet thingy introduced me to something new called "EBay". I couldn't believe it, even when the Aussie dollar was only worth 59 US cents, (now it's worth almost 99, how things have changed!) it seemed to me that the world had gone mad, I could buy parts for my bikes (lots and lots of parts..........) for a small fraction of what I was paying at the local bike shop.

The local bike shop closed down shortly afterwards, probably because I (and everyone else who'd discovered EBay) stopped buying their parts and started buying online. Now of course I also buy from other online stores, (CycleX, David Silver, Z1 Enterprises etc) but EBay is always my first port of call, I picked up a NOS Guiliari seat for my cafe project for only $172.50 last week, less than half what a repro would have cost me! Most bike shops here only really sell new and used bikes and carry very few spares and only for late model bikes, because they know they can't match the online stores. I have a certain sympathy for them, but that won't dissuade me from buying my parts online. Cheers, Terry. ;D
I was feeling sorry for myself because I couldn't afford new bike boots, until I met a man with no legs.

So I said, "Hey mate, you haven't got any bike boots you don't need, do you?"

"Crazy is a very misunderstood term, it's a fine line that some of us can lean over and still keep our balance" (thanks RB550Four)

Offline tortelvis

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Re: Getting the wrong part shipped sux!!
« Reply #6 on: October 13, 2010, 06:18:50 AM »
I work in parts and I know how it sucks to wait and then get the wrong part sent. However, you would be amazed at how often the customer has no idea what he rides! Then if you ask for the VIN you get "where is it on the bike?" Then there are the ones who order online, get the wrong parts and then #$%* at the parts guy. Hello? YOU selected the parts, not me. I saw an ad on craigslist yesterday for a rare 1977 Honda GS500. Now THAT is one rare beast!  ;D

Offline going4speed

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Re: Getting the wrong part shipped sux!!
« Reply #7 on: October 13, 2010, 09:33:05 AM »
I used to work parts counter and was amazed at some of the names people came up with for cars.

Honda Taurus?  Nope sorry.

Ford Cavalier...wrong again!!  :P

I work in parts and I know how it sucks to wait and then get the wrong part sent. However, you would be amazed at how often the customer has no idea what he rides! Then if you ask for the VIN you get "where is it on the bike?" Then there are the ones who order online, get the wrong parts and then #$%* at the parts guy. Hello? YOU selected the parts, not me. I saw an ad on craigslist yesterday for a rare 1977 Honda GS500. Now THAT is one rare beast!  ;D