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Offline CycleX

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Cycle X
« on: May 06, 2010, 04:43:16 PM »
Hello,

Allow me to introduce myself. My name Jake, and I am the new office manager for Cycle X. I will make this short here, I don't know #$%* about motorcycles but I know shipping/receiving and payments. Starting May 13th, I will be in the shop full time to take over the logistics processing (Sue will still be here as well). So any orders, or questions about orders you can direct them towards me. I am excited to bring in new ideas for the shop including customized invoices with personalized messages, instant tracking numbers for your shipments, a top of the line inventory system and even working in forums to help make your Cycle X experience a pleasant one. Keep a look out for our new product posts so you have up to date information on what new, innovative products we are bringing to the motorcycle industry. It's great to see all of the Cycle X customers that support us on a day to day basis, and hopefully those who have had a rougher experience with us, we can work to smooth that over for you. Thank you for your time, I look forward to continue providing you with top quality customer service.


Jake

Office Manager
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Offline mlinder

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Re: Cycle X
« Reply #1 on: May 06, 2010, 04:45:48 PM »
Hi Jake,

Welcome!
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Offline BlindJoe

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Re: Cycle X
« Reply #2 on: May 06, 2010, 04:46:09 PM »
cool beans, welcome
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Offline sangyo soichiro

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Re: Cycle X
« Reply #3 on: May 06, 2010, 04:53:06 PM »
Welcome Jake.  I've ordered from CyX before and was very pleased.

One thing I hope doesn't change; Becky and Sue have worked with me in a way some other places refused to.  I have a $500/day limit on my debit card, and Cycle X has worked with me on purchases over $500 by taking $500 the first day, and the remainder on the second.  I hope you still allow this in the future, otherwise it's a big hassle for guys like me.

Thanks.  And thanks for the introduction.


P.S.  I got my eye on that kick-only electrical system.   ;)
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Offline bucky katt

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Re: Cycle X
« Reply #4 on: May 06, 2010, 05:21:09 PM »
welcome Jake! maybe i'll actually try buying parts from cyclex again after the last fiasco.
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Offline nokrome

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Re: Cycle X
« Reply #5 on: May 06, 2010, 05:39:27 PM »
hi jake,
 glad your here, ive got a ton of cycle x parts and work in my recently finished project and i couldnt be happier
 ken and sue are good people, ive never had any problems with communication or customer service with them, but it seems like maybe the business is growing too big for them to handle everything themselves (thats a good thing)
                         phil
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Offline CycleX

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Re: Cycle X
« Reply #6 on: May 07, 2010, 09:13:40 AM »
Hey everyone! Thanks for the warm welcome!

Is there anything that I can help any of you with now?

Also I'd like to ask you all a few questions...

What would you like to see Cycle X do for you all in the future?
Also, what products would you all like to see on Cycle X?

Let me know!
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Offline Staggerlee

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Re: Cycle X
« Reply #7 on: May 07, 2010, 09:15:05 AM »
Quote from: CycleX on May 06, 2010, 04:43:16 PM
...I don't know #$%* about motorcycles but I know shipping/receiving and payments.

I like the cut of your jib, sir.
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Offline HavocTurbo

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Re: Cycle X
« Reply #8 on: May 07, 2010, 09:19:23 AM »
Welcome Jake!

Nice to see things are looking up!
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Offline Duke McDukiedook

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Re: Cycle X
« Reply #9 on: May 07, 2010, 09:19:28 AM »
Manufacture discontinued parts from the CB bikes?

That would be a good start.
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Offline Cqyqte

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Re: Cycle X
« Reply #10 on: May 29, 2010, 05:06:55 AM »
Hey Jake, I think we've spoken on the phone... welcome aboard.  Never had a problem dealing with Ken and his crew!  It's sometimes difficult to get a hold of Ken but I've always seen that as a good thing.  If he was standing around waiting to talk on the phone I'd be worried that the business was heading in the dumper.

Being up here in Canada we're a little out of the ways for tech support and overnight shipments.  If you personally are going to be a pipeline to Ken for technical questions that would be excellent.  I'm not expecting you to have the answers, but if you could ask the questions and get the answers for us, that would be equally as good.

By the way tell Ken, thanks for the shaped intake boots, they did the trick.  I've been able to get real close on tuning the beast.  Still having a minor issue with fouling on the inner two plugs but I'm going to try a one step hotter plug in those cylinders. 

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Offline Inigo Montoya

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Re: Cycle X
« Reply #11 on: May 29, 2010, 06:36:50 AM »
I would love to see better front brake systems, cheaper manifold rubbers, gas tanks, and rims, spokes, and hubs.
Didja get all that? ;D
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Offline FrankenFrankenstuff

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Re: Cycle X
« Reply #12 on: June 21, 2010, 07:12:44 PM »
I want one of your charging systems, but for my 550. Can we work out a barter with my covers?
I can make them say "Cycle X"
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Offline paulages

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Re: Cycle X
« Reply #13 on: June 21, 2010, 08:17:31 PM »
Quote from: CycleX on May 07, 2010, 09:13:40 AM
Hey everyone! Thanks for the warm welcome!

Is there anything that I can help any of you with now?

Also I'd like to ask you all a few questions...

What would you like to see Cycle X do for you all in the future?
Also, what products would you all like to see on Cycle X?

Let me know!

more brit bike stuff! (sorry, wrong forum...)  ;D
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Offline HedNut

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Re: Cycle X
« Reply #14 on: June 23, 2010, 09:20:56 AM »
Personally,  I'd like to see more 77'-78' Stuff....specifically Piston Rings...and that deal with the drag pipes and baffles package for a low price again!  (I missed that one a while back)  

Cheers!  Love the business!...you guys do great stuff!
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Offline tramp

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Re: Cycle X
« Reply #15 on: June 23, 2010, 04:11:54 PM »
Quote from: CycleX on May 07, 2010, 09:13:40 AM
Hey everyone! Thanks for the warm welcome!

Is there anything that I can help any of you with now?

Also I'd like to ask you all a few questions...

What would you like to see Cycle X do for you all in the future?
Also, what products would you all like to see on Cycle X?

Let me know!

can we get a catalog?
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Offline 72 yellow

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Re: Cycle X
« Reply #16 on: June 24, 2010, 04:52:19 PM »
Quote from: paulages on June 21, 2010, 08:17:31 PM
Quote from: CycleX on May 07, 2010, 09:13:40 AM
Hey everyone! Thanks for the warm welcome!

Is there anything that I can help any of you with now?

Also I'd like to ask you all a few questions...

What would you like to see Cycle X do for you all in the future?
Also, what products would you all like to see on Cycle X?

Let me know!

more brit bike stuff! (sorry, wrong forum...)  ;D
+1
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Offline the technological J

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Re: Cycle X
« Reply #17 on: June 24, 2010, 09:30:40 PM »
i love ur stuff... but your site is confusing and outdated....... i have terrible time trying to find stuff..... the stuff on your brit page could work on the 750's  i dont really understand why you have a 750 and a 750 cafe seperation... then some engine stuff else where......like if i were to click on the honda 750 the page opens up with all of your catagories and a bunch of random things hidden down below.... maybe i just dont understand the organization
and then i called about when u were gonna get new stock forks and u had em! but i wonder how much business u had lost when people looked and saw out of stock and didnt order them...... like i said i love your stuff... your site just needs updated
« Last Edit: June 25, 2010, 05:49:10 AM by thegabrielj »
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Re: Cycle X
« Reply #18 on: June 25, 2010, 05:23:07 AM »
hey jake, how bout 530 or 520 sprockets for the 78 SUPER SPORT
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Offline sangyo soichiro

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Re: Cycle X
« Reply #19 on: June 25, 2010, 08:53:19 AM »
Quote from: thegabrielj on June 24, 2010, 09:30:40 PM
i love ur stuff... but your site is confusing and outdated....... i have terrible time trying to find stuff..... the stuff on your brit page could work on the 750's  i dont really understand why you have a 750 and a 750 cafe seperation... then some engine stuff else where......like if i were to click on the honda 750 the page opens up with all of your catagories and a bunch of random things hidden down below.... maybe i just dont understand the organization
and then i called about when u were gonna get new stock forks and u had em! but i wonder how much business u had lost when people looked and saw out of stock and didnt order them...... like i said i love your stuff... your site just needs updated

I have to agree with this.  It is a little tough finding stuff.

I'm currently wanting a part, and this part is shown in two places on the same page.  Except one says 'out of stock' and the other appears as if I can order it.  I'm stalling on ordering it because I'm not sure if you have it.  (It's the fork gaiters, by the way - I emailed you about them a while back).
« Last Edit: June 25, 2010, 09:22:28 AM by soichiro »
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1974 CB 750
1972 CB 750 http://forums.sohc4.net/index.php/topic,57974.0.html
1971 CL 350 Scrambler
1966 Black Bomber
Too many others to name…
My cross country trip: http://forums.sohc4.net/index.php/topic,138625.0.html

Offline CycleX

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Re: Cycle X
« Reply #20 on: November 30, 2010, 02:31:46 PM »
It seems to me that I missed out on a few of these posts...I am sorry!!!! I've looked at all of these with Ken and it seems that a lot of these aren't off too far off the wayside, a lot of what happened back in June till now is being corrected...we have a catalog on the way and some parts in the midst...we also have our own forum (don't know if I'm allowed to say that or not)...www.cyclex.yuku.com...whoops hahaha (it has a motor raffle going now) thanks guys for your support and comments.

Jake
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Offline racerx95

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Re: Cycle X
« Reply #21 on: November 30, 2010, 02:39:14 PM »
Can I get A complete  gasket kit for my 970cc motor?
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Offline CycleX

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Re: Cycle X
« Reply #22 on: November 30, 2010, 03:09:50 PM »
Holy smokes look at that! PM me!

Jake
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Offline racerx95

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Re: Cycle X
« Reply #23 on: November 30, 2010, 09:22:51 PM »
what, this?
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