Oh well, sorry it did not work.
I did external tech support on the phone for about 6 years and it is horrid. Supported HP, AOL, Dell, Verizon, Linux printer support for some sandwich delivery place out of Florida. AOL support was a joke, they did not want you to fix anything. They wanted me to transfer them to someone who could sell them something. If the next agent picked up the phone and the user was still on the line, I got an extra $1. Everyone got transferred, lol.
Lot's of mad screamers with external support. Got tons of stories.
Then I found a real job. Internal support for a major security company. Still there 7 years later with no plans of leaving. I was the global Helpdesk Lead for about 4 years and now I do internal desktop support.
I don't like supporting family or friends, lol. I do enough of support at work. I have turned a good part of my family onto MACs. The family support for them has come to a complete halt! YaY
Well, back to my tank emblem painting. Hope it turns out worth a chit.
![Grin ;D](http://forums.sohc4.net/Smileys/default/grin.gif)