Andy, make sure they have loosened both bolts (tops and bottoms). The bottoms hide behind the "honda" cross brace thingy. When i did mine, they actually slide out really easy. A little too easy and I almost dropped the first one. I am guessing their trouble might be due to corrosion. A little sand paper should get through the really gross stuff and some pb blaster should help. When all else fails, get a bigger hammer...