My experience wit PayPal and Ebay has always been non eventful, but I can't say the same for the sellers from China. I ordered some 1157 light sockets for a some custom tail/brake lights I am making. Cheap ($3.18 for 4 of them), shipping was the usual slow 30 days. When I get them they are completely the wrong item. So I contact them to explain. The only way to contact them after the sale is to open a case, which I do and explain the situation that I got the wrong ones and to please correct it and send the correct items. The sellers reply was " listing states 15-25 days shipping, please wait a little longer for delivery." Ok, here we go.
I message back that delivery is not the issue, you sent the wrong items, can you please check the correct items and forward them to me. They reply " We will refund your money." I ask if they have the correct part in stock or are you listing things for sale that you don't even have? They reply " What you got is all we have, we will refund your money." I decide after getting my refund I will leave negative feedback for the way the list items not in stock. My daughter convinces me that since they did refund my money promptly that I shouldn't leave negative feedback. I agree and decide to leave a neutral one instead with the explanation. I go to the original listing transaction details to leave the feedback and see that "this item has been ended, but the seller has modified a new listing" I go and see that they relisted my parts at a higher price and added $1.99 shipping to it. They were $1.59 for 2 and free shipping when I ordered. So I "Ask the seller a question" and ask if they have this item in stock? They reply " yes we do, they are $1.69". You MF'ers. I immediately go in and leave them negative feedback on my original deal. They message me the next days asking to remove the negative feedback. I explain what the issue was and how I now pissed that they lied to me and then relisted the item for more money plus shipping. They ask what they can do to get me to remove the negative FB. I tell them to send me the items I ordered. They say they will if I remove the FB. I tell them I will remove it if and when I receive the parts and not before. Keep in mind now that I want them to send them to for free as I have already been refunded. I figure it is fair that it costs them the $3 to not have the FB for poor business practices. This morning they asked for my ship address to verify shipping the new parts. In the meantime I had already ordered replacements from another seller at a slightly higher price. So now I will have extras and can just make more of the custom lights for sale to members.
Now that rant was following this ordeal with Autozone. I first call Advance Auto to see if they carry "Universal 1157 light sockets?" They say yes, but we only have one in stock and it is $4.99. I then call Autozone and get the young Zombie behind the computer who must think that if they step foot off the 2 tiles their feet are planted on they will get an electrical shock that will end their life. I ask if Autozone carries universal 1157 light sockets? He says " what vehicle is it for?" I ask if he knows the definition of "Universal". He checks the computer and tells me " the computer says we don't have any here." I ask him if Autozone carries one at all. He say "Sir, I just told you the computer says we don't have any in the store. Now I'm started to get frustrated and tell him "I didn't ask if you have one in the store but does Autozone carry one at all?" He says "The computer does not show one at all" I say "fine, now would you please walk over to the light bulb rack in the store and check to see if you have what I need? He comes back after minute and Lo and Behold he says "we have 2 different kinds, one larger than the other." I ask him "How is that possible when the computer says you don't even carry them? Now you understand my frustration when you tell me what the computer says. How much are they?" He replies that they are both $9.99 each." WTF, thanks but no thanks. And that's when I hung up.
