Topic: Benjie's Cafe Racer - product quality problem...

[78CB750F1]

I bought a brake scoop off Benjie's Cafe Racer (http://www.benjiescaferacer.com) for my CB750 F1 about six months ago and although it looked good for a while, now the chrome is starting to flake off and it is rusting on the exposed metal.  My bike is always kept indoors and I haven't put that many miles on it so I am pretty disappointed.  I tried getting in touch with them by email but the email gets bounced back.  Anyone know if they are still in business?  Has anyone had similar experiences with any of his products?  Too bad because they have some nice products but if my CB750 can last 30 years, I expect aftermarket parts to last longer than a few months!

[puppytrax]

Can you post a pic??

I'm sure someone here is in touch with Benji and can draw his attention to this publicity...   

[bgfootball67]

I got an e-mail response from him not too long ago, as far as I know everything is still a go.  I got one of his seat/tank combos for my 750 cafe build and love it.  I am in the final stages of putting everything back together right now.  It is going to turn out to be one hell of a ride..

I would just shoot him another e-mail and give him a heads up.  From what I know he has alway been a stand up guy!  Probably just a computer glitch on your end or his....

[78CB750F1]

Thanks for the feedback guys - I will send him another email and see what happens.

[bill440cars]

         Far as I know, he's still in there and making good stuff. Just a bit out of MY range is all. Doug (doug_id) has his tank/seat combo and I've heard no complaints. Your's is the only one. Keep tryin' or check with some who've used his stuff. Probably just a one-time deal that he needs to know about.

                                                            Later on, Bill    

[CrisPDuk]

I've just bought an exhaust from him, I've had no correspondence problems, in fact I've had an email just this week to say it's ready

His details are on my work PC, I can PM the address I got the mail from tomorrow if you like

[Geeto67]

Back when he was building bikes and selling them on ebay, there were some complaints about his workmanship. I saw one of the bikes he build here in brooklyn and when I saw it, it was falling apart. Some I can attribute to shoddy shops that worked on the bike after it was sold, and some I can say may have been his work. That being said, I have heard nothing but praise reguarding his new stuff.

Since he is based in NJ, I am not surprised that the issue you have is with chrome. Due to EPA and really rigid state restriction the chrome in this part of the country tends to be really crappy.I dont think benji does his own chrome so the issue is probably his plater, but he should make things right.

although I don't own any of his products, I have spoken with him several times and may actually do one of his tank/ seat combos in the future. He is really a nice guy and I have faith that he will make this right.

[jdub]

I got my tank and tail a couple of weeks ago and fitment is BAD!  I emailed him but he would not respond.  Funny that he was quick to email me back before he had my money but now nothing.  I am very unhappy with his product.  He charges a premium price and it should be a premium product and service.

[c91x]

his metal work seems to be good but after lookin closely at one of the pics you can see full size i didn't really think his finish work on the pinas 550 was the greatest. that being said he builds sick lookin bikes and the chrome isn't his work but probably a plater. I would still want a refund or have him replate him

[RSV12K]

He charges premium prices and he obligated to deliver premium goods. It's really too bad. He stuff looks great but who needs the grief?

[flipprboi]

Hello everybody this is benjie from www.benjiescaferacer.com. It has come to my attention that there are some of my emails that didn't get to me, and apparently 2 of them are complains about my products. If i didn't check this forum and did a search of my company i wouldn't know that barcelonaracer and jdub had complains about our product. I will not lie, i had some problems  with some of my products outside this forum, but everything was resolved between me and my customers.  My company is  based on the web, so emails, are a important source of my communication. If i didn't reply any of your emails more likely i did not receive it and suggest to resend it.

my email address is: flipprboi@benjiescaferacer.com

**regarding the chrome problems, we stopped chrome plating on our parts and started using stainless steel instead. So, barcelonaracer, emails us and and we'll work something out.

**and regarding fitting problems with our tank and seat, Jdub we checked and fitted your tank and seat on our CB550 mock up frame before we shipped them to you, but if you still have problems email us about your problems and we are more than happy to help you out.

And for members of this forum that gave us good reviews, praises and complements, thanks again and we'll keep trying our best and keep coming out with new original designed parts. take care and stay safe.

sincerely yours,
benjie flipprboi
www.benjiescaferacer.com 

[Sam Green Racing]

It's nice when things are resolved, well done Benjie. 

Some years ago I helped a mate out who sold plants on an open market on Thursdays and Saturdays.
I was serving a customer that I had known some for some time as he was one of our regulars.
He asked how he could file a complaint. Knowing it would be a joke, I told him to come and see me on Tuesday.
A woman who was looking around the stall and not known to me but had been listening in said "you're not here on Tuesday, there's no market on tuesdays"
When we both burst out laughing, she walked away with a long face muttering something about silly men.

Sam.

[CrisPDuk]

My 4-2 exhaust is one of Benjie's and I'm over the moon with it, the fit, the finish and the quality of the workmanship


My neighbours are not so impressed with it, but that's a whole other story

[mark]

My 4-2 exhaust is one of Benjie's and I'm over the moon with it, the fit, the finish and the quality of the workmanship

I wouldn't mind a set without that last bend - kinda like the stocker look without the rust.
He sure is proud of them.

"The pee shooter style muffler slips on to the headers." um.. never mind.. I'll leave that alone.

My neighbours are not so impressed with it, but that's a whole other story

My neighbors weren't impressed with the pipes on Rodney's Yam. TD2 but they got over it.

Happy trails.

[jdub]

Got an Email from Benjie,  He wants to help me with the quality problems.  I will keep You posted on the outcome.

[doug_id]

So far I am very pleased with everything I purchased from benjie......seat/tank...pipes.  No issues at all.   He even spent a lot of time trying to help me through some issues not directly related to the stuff I got from him.......

Doug

[bgfootball67]

While I have not totally finished my project (have not worked on it at all this summer), my fitment before I sent the items to powder coat and paint were very good.  I can not wait to get his bike totally back together.  Just need to find a good painter around Columbus, Ohio!  If I only had more time!!