Topic: eBay Scabs SUCK

[ElCheapo]

Ok this is not a bike part, but I am pissed. This user is a thief. I buy this set of these sunglasses from this fool. Now mind you I get them today and they arrived very fast. That I was pleased with.

I can tell you that these "Matrix Morpheus Sunglasses" are crap in every way. They are so small that I am sure you could not get them to stay on a childs face even if you layered them in laquer to make them set still. Now there's an idea 

I tried them for about 10 minutes. They were junk! Just try to put them on and lift even on eyebrow and they are on thier way to the ground. Now I know why Morpheus never did anything in the darn movie with these foolish things on. They would have had to super glue them to his face! Now mind you I did not damage them, otherwise they would belong to me.

Who is this scab? morpheus_shades. This guy has been meaner in every email as time goes on and I have been on the refund road for only 5 hours.

His initial email:

> > I'm sorry to hear that you did not like this morpheus sunglasses. We've
>sold
> > thousands of these sunglasses and honestly only have had approximately
>1%
> > returned. It is your opinion that the sunglasses are not a quality item
>but
> > that is not the response from a  majority of our customers has been. For
> > this reason, we've decided not deviate from our refund policy. If you
>feel
> > the need to leave a negative feedback, we'll be forced to do so too.
> >
> > In regard to the shipping cost: Our shipping cost covers the supping
> > supplies, eBay ad cost, printing supplies and more. The shipping cost
>was
> > openly displayed on the ad. If you felt it was too expensive, you should
> > have not bought the sunglasses.
> >
> > Sincerely,
> > Todd Richard

My email:

eBay Customer Support Staff,
 
This letter is to inform you of less than professional behavior from a particular member of the eBay Power Sellers program. Please take the time to read and I thank you in advance for your time. This seller is combative and refuses to refund money spent for the auction (there will be a claim filed when the appropriate amount of time has elapsed with both eBay and PayPal if no refund has been issued). It has become clear that the user morpheus-shades uses intimidation of his unhappy customers to maintain his feedback rating. I paid this user within 5 seconds of auction close and he threatens to leave negative feedback for me just because I am unhappy with the product. This user is trouble for the eBay community. A quick look at the feedback left for others section of this members profile quickly shows just how professional he is. In one instance the feedback was left using foul language. I trust this is not the type of behavior eBay encourages it Power Sellers to have. As a member of the eBay Power Sellers Program I feel it my duty to inform you of these infractions.
 
Respectfully,
Thomas Neubauer
 
 
 
Todd Richard,
 
You have no right to leave negative feedback just because I did not like your item. Seeing that you were paid for your item instantly (within 5 seconds) I am sure eBay would like to see the text for this email and they will. Leaving retaliatory feedback or threatening to do so usually gets ones power seller status pulled and possible account suspension. I see you have left colorful feedback in the past simply because people were not happy with your product. Feedback like D*ck Head, just because the poor sap did not like your product? Wow, that is very Power Seller like?
 
You will not threaten me to wrongfully maintain your feedback status. This is not the encouraged Power Seller type behavior, I am sure. I am not afraid of sellers like you and I will take the time to leave appropriate feedback and encourage others to do so also and not to fear your retaliatory feedback. Fact is 15 of us can survive your retaliatory feedback but your present status on eBay can not survive 15 users leaving the same feedback for you. I can tell you this can get very nasty over a simple tiny transaction. If you leave feedback for me like you have for the other poor saps like me that just did not like your products I will sue for defamation of character and my attorney assures me I will win.
 
If this is the route you would like to take then please let me know. The fact is my friend you gouge on your shipping. Your shipping clearly states that this is to pay for the shipping part. Not all of this other garbage that you complain about. That is your problem. In all the time that I have been on eBay I NEVER make it my customers problem. Facts are facts.
 
1. I felt you sold an inferior item.
2. You are using intimidation to protect your feedback status.
3. You gouged on shipping almost 5 times the actual rate.
4. Your item was return shipped to you
 
All I ask that you refund my money in full.
 
Thomas Neubauer

His email:

NO SHIPPING REFUND PERIOD! Your the person threatening me with a negative.
> If you did not agree with my return policy, then you should have not
> purchased the item. I am allowed to leave a negative because you're
> threatening me with a negative and asking of me more than what is listed
> in my ad. If the item is not here within 14 days of when the transaction
> occurred, no refund will be given at all.

  Makes me what to get a plane ticket and go kick his arse!!!! 

[ElCheapo]

Next Mother F'in email from this guy

The best that I can offer is a replacement pair. But I will not give you the
> shipping cost back. I too will file a fraud complaint. I bet you anything
> that if eBay checks your history that you've threaten others with a negative
> just so you don't have to pay for the shipping.

My return email:

I never threaten my customers. I do my best to please them with the right part at all times. Every customer is my first customer and that is how they are treated. You can be as combative as you like.

I do not want another pair of those glasses. I am trying to remain professional with you. Fraud complaint? When I clicked the pay now button within 5 seconds of the auction close, I fail to see how you could file some dumb fraud complaint. You are not the one who has been frauded. I paid for your dumb glasses INSTANTLY. Remember eBay does own Paypal and can tell exactly when a buyer has paid for the item.

I am insulted that you would think that I would threaten my customers. Let me tell you are opening a can of worms you do not want to. Simply refund my money once you have recieved the glasses.

If my customers are not satisfied with the item then I simply refund thier money and they can just toss it into the trash. Burdening them with further costs in something that they feel they have been wronged never bodes well. I never bother my customers with something that was my fault. I refund thier money and take it as a loss.

All further hostile and accusing emails will be forwarded to my attorney.

Please take the time to check this link. the world is watching

http://www.sohc4.us/forums/index.php?topic=5858.msg48849#msg48849

Thomas Neubauer

[Sam Green Racing]

Today I received an email from a ebay seller in the States saying payment had not reached them.

The money was sent International Recorded delivery, which means it is tracable throughout its delivery all the way to the address and the person who signed for it.

I don't know what the US postal service is like but if you mess with the Royal Mail you had better watch out.

As we have nearly 2000 members around the globe it would be a good idea to set up our own hit man service

Post office here I come. (well in about 3 hours perhaps)

Sam.

[ElCheapo]

I suggest you trace your payment. Nothing better than #$%*e on thier face when they have been caught.

His last email

Your a ral treat. You may want to check out the legal term slander. I've
copied the posting.

I am not slandering I am simply posting the facts. I have not altered the text from his emails in anyway.

I just want my money back. Every screaming penny! 

Stating the facts is not slander. I know I am a reporter. I do know my right s and it really pisses people off.

[ElCheapo]

My response to his latest email:

It's not slander. It is just the facts as any judge will see. I am just making it public knowledge. Nothing illegal about that. I have altered none of the text so please feel free to visit back as often as you like as copy as often as you like. You are in complete control of this posting right now. I trust that I will not hear from you for about two days until the package has arrived undamaged as it will. It was repacked in your packing material which was sufficient.

All I want is my money back. Your item should arrive in satisfactory condition with in two days. If I had known you would be so troublesome I would have sent it registered mail with the postage due on you.

Sorry I bothered to buy your dumb sunglasses.

Thomas Neubauer

I will keep you guys posted. I wish this guy would just have the coutesy of backing out and say that's that and be done. Funny this is all over a lousy $12.99 plus $5.95 for shipping a 4 ounce item. Cripes for his shipping I could send you guys something tangable like an ignition switch!

I had a guy try to get $10.00 shipping for a lousy taillight lens! I have sent a small gas tank from coast to coast for $10.00!

[davebaker]

His last email

Your a ral treat. You may want to check out the legal term slander. I've
copied the posting.

He needs a dictionary. Slander is verbal. Libel is written. You're doing neither.

[Raul CB750K1]

That's your fault for buying such horrible sunglasses. Believe me, I've seen your face in the "what do we look like" thread and you won't look good with them.


Now seriously, if I were you, I would not trust eBay as they are a bunch of #$%*s -can I write "#$%*s" in a public forum?- Well, I would create a new account and will bid and buy every single item from this buyer until my account is cancelled. Then, I would open a new one and so on, until those guys have spent 50 bucks in listing and final value fees. Even then, I would probably open a new account and would be doing so every now and then. If they get a fee refund, at least it will take a week and a lot of trouble having to report them.

Raul

[ElCheapo]

Raul you dont think they would improve my ugly mug? 

I would never resort to that type of war, I could but I wouldn't. I have gotten a long ways with staying honest on things. However when some people who decide to have a battle of wits and come unarmed I knock'em down like Mike Tyson.

Always carry the bigger and pointer stick 

[eldar]

I had something like this happen in my early ebay days. I won an item and sent payment. Learned you cant always count on the mail and this was before paypal really got going.

Jackass got the money order and cashed it and never sent the item then left me bad feed back saying I did not pay.

Yet years later, I am still on ebay and that person is no longer registered.

[ElCheapo]

Because I bought the new cb 750 lens for $3.00 I told the guy that the shipping costs were ok. He is a rookie seller. I told him that the extra shipping is the "put up with me" charge. 

Anyway, I took a look at the guys feedback and while it was small it was all good. So seeing that he was a rookie and it was legit mistake as he just hammered in the numbers in the UPS calculator and came up with his figure, I gave him some pointers that will help him in the future. With any luck he will become a real seller. This guy is barely cutting his teeth and was not trying to be dishonest. To tell you the truth I put the guy in a panick when I responded with the pointy stick about the shipping cost. He even offered to refund any overage. I just told him that it was the put up with my grumpy but charge and it was ok.

[74cb750]

Hey Elcheapo,
it sounds like the shipping costs were up front. Were they?
I know when I tried using the ebay shipping calculator it was usually off by
$5-8.00us and I have since stopped using it.

Aside: shipping a gastank from Wisconsin fro $10? could not be considered
"coast to coast".  Last time I looked Wisconsin was not on any coarst.

[ElCheapo]

Shipping costs on which? Tail light lens, no - retardo glasses, yes. My point with the gas tank is that I can get that gas tank to any US coast for that same $10.

[DiscoEd]

Last time I looked Wisconsin was not on any coarst.

Maybe that was coast to coast of Lake Michigan? 

[ElCheapo]

The last cb 750 tank going to Cali cost me $10 to ship

[74cb750]

I shipped a Kawasaki S2/350 tank monday, from Vermont to Alabama and
it cost me $16.75 via USPS, it would have been $18.oo via UPS (becacuse the local
store adds $3,75 to the total)

But I have been informed that to ship from the south coast of Vermont to the
Northeast Kingdon of Vermont would be about $12.00

[ElCheapo]

I think things just cost different from different places. Most of my stuff to ship is pretty cheap.

[Uncle Ernie]

Many ebay companies are making money on shipping. It makes me mad, too. On the other hand, one reason I don't sell more on ebay is that it takes a lot of time to look around for a good box and packing material for free. If not free, then you have to buy it.  If it's a pro, I guess he has to cover costs... Adding in ebay charges I don't think is right though.
IMHO- buying things you wear is a mistake becaues you can't try the item. An auction is final- you buy as is where is- caveat emptor.
Cheapo, no one returns shipping expenses that I've ever heard, unless the product is actually broken.
Chalk it up to a learning experience ?

[cbjunkie]

i'm buying a left hand switch/lever on ebay...the guy will NOT accept Paypal because he refuses to pay the 6% they charge...

what do most sellers do about the 6%? Don't they just add it on to the shipping or something? I mean, noone has ever bothered to bring it up to me before.

i'm ending up getting a Western Union profile just to pay for this part - yet one more place my banking information is registered out in the big wide internet world...

jnk...

[mick750F]

   Geebers ElCheapo...I completely understand what you're going through with this but...what did you expect for $12.99? If it smells like a piece of crap it probably is. The shipping is ridiculous. I just sent a nearly 4lb. package to Oz from just about half way around the world for about $11. ebay is a tricky place and you really have to cover all of your bases in order to have mostly good experiences. I never buy from anyone that hasn't been selling for at least a year and has a number of transactions. I never buy from anyone with less than 99% positive feedback. I never buy from anyone that doesn't charge "actual" shipping charges. I pay only with money orders. Yeah, there have been plenty of things that I've let go by that I've wanted but I've only had to leave one negative feedback and that was very recently. And I was torn about leaving it because I could have asked questions before I did the old "buy it now". Instead I chose to believe their description, which turned out to be completely inaccurate. Basically lies by omission.

  Good luck...go get 'em! Mike     

[eldar]

Ebay can certainly be a pain in the ass. It was never that bad when it first started but it seems to have gotten pretty bad the last couple of years. Shipping is really gouged sometimes.

[ElCheapo]

On the defense of the eBay thing, I have to say that 99.5% of my transactions go without a hitch. No gripes, no problems, everyone is happy with thier purchase. I can tell you there is hell to pay when the bad ones come because they will. It's like this one user is making up for a year's worth of no crappy buyers all at once.

I am not making enough money to get rich on eBay. If I would just get in high gear I could easily make 80K or more for the year between eBay and my local sales. So I have to say that eBay is not the evil some would paint it to be. It was meant to be self policing from the start, but people have resorted to tactics (like threatening users to maintain positive feedback) that the original founders never counted on. And as some of you have stated, most of these users fall to the way side even after getting something crazy like well over 1000 positive feedback. The ones that puzzle me are the ones that have more negative feedback than I have positive feedback, and that is hard to do as we are just hitting the 400 club. Some of these guys have several hundred negative feedbacks! I fail to see how they can continue to operate.

I have been a member since Nov of 01 and have maintained a 99.5% overall. I am not some eBay saint either. Honestly the only thing I think I really have to work on it streamlining my shipping habits. Always quality parts (never junk), sometimes unpredictable shipping times is my biggest crime. One time, so fast you would think I got on a plane and hand delivered it to your door and another time it seems as though it was sent with the traveling gnome to parts unknown before it reaches you. When this happens I am honest with my customers. In this instance I usually offer something for my turtle speed, like some of thier money back or a killer discount on another part - like free shipping on an item that is within reason. Many of my customers are repeat customers. I only wish I could build score on repeat customers. Those are the hard ones to get. It is easy to get users to do one tranaction. But to get them to do multiple purchases...

With the revamping of my shop this problem will be gone for good as well as having to clean parts outside and then trek them in to get thier pretty picture taken. Cant wait! Fully insulated, Heat that is actually warm, computer networked to the high speed, and lots of lighting 

Buy using seller selection rules like mick we can save ourselves lots of heartache. I can tell you I will never buy from another user until I have looked at

1. Is it really a good deal when you include the shipping? Is the deal so good I am willing to tolerate the excessive shipping?
2. What is this users feedback staus (Power Seller doesn't mean #$%*e, I have been burned twice by Power Sellers)
3. What kind of feedback do they leave for others? Is there retalitory feedback in feedback left for others?
4. Learn to see when a user is a scab. Scabs do not care if you like your purchase or if it will fit the use they have listed in thier auction. They work fast to collect your money and simply dont care after that. No customer support once they have shipped it. They are willing to take some losses occasionally (feedback). Funny this reminds me of the dirty corporate toxic waste dumpers on "Fire Down Below". These guys raked in the cash so fast that even a incredible size fine did not dampen thier profits. Make 100 mil while being fine 10 mil.

[cbjunkie]

this is great(!) Cheapo...

I try to ask intelligent questions about the part i'm buying - I have not gotten really burned bad - i may have gotten lightly screwed on some shipping, but I don't bear any scars or ill-will...not worth it.

i feel my questions for sellers have gotten better as i buy more, and i agree with you about trying to weed out scabs - that is number one. if you can make some kind of connection with the seller you're always better off.

I actually got my bike, a K1, because i had asked good questions of the seller - the auction ended and his reserve was not met - later he contacted me because i had asked questions and showed an interest in the bike. in this case we both came out ahead - he got his reserve and i got a bike that, though cosmetically "lacking" in some opinions, was tuned and cared for by a professional mechanic with a heart of gold.

so...what is up with the Paypal 6% ?

cbj...

[ElCheapo]

6%? That guy is exaggerating

The real fee

up to $3,000 US - 2.9% + $0.30 = piddly
it goes down in steps of % after $3,000 and up. There is like two or three other payment fee steps and the last one ends out at something like 1.9% but this is for people who want to buy a house with thier paypal account, talk about big bank! 

I like to get my money fast so it is well worth it. Besides people get thier stuff much faster, unless that dumb gnome grabs the part  .

[cbjunkie]

wow! you mean he was just lying??? 

he told me that Paypal charges 6% - basically that he doesn't accept Paypal because he doesn't want to "pay to get paid"...

so, really...he is completely full of s.h.i.t.? wow, glad i got sniped on that auction...

thanks for the info...i've never sold anything, so i don't really know the other side of the story.

[Duck]

No matter how good the deal, if the seller holds feedback hostage, I don't bid.
My part of the bargain is to pay him. His part is to ship/deliver what he says he will.
If he doesn't have enough faith in his description being accurate that he needs to hedge his bets with hostage feedback, I don't want to deal with him.

I have never been disappointed with an ebay purchase.

-Duck