Author Topic: OOPS... and I thought that I made a good catch! Rant about being <ON HOLD> (Read 4293 times)

kach_me · « **on:** January 29, 2007, 07:07:02 PM »

Got a new cell phone and needed a memory card for it for pics & music, etc. I ordered one from Tiger Direct for about 1/2 price retail and all was right in the world. Tonight, as I'm reading the manual (please don't take away my "Man card"), I see that I have order the "mini-sd" as opposed to the "micro-sd" card. C R A P !!! I get online to see the order status and I am relieved to see that the order has not shipped. I immediately jump on the phone to get hold of custumer service to cancel order and re-order the correct format card.

... here I sit at 56 minutes on hold... no music... no nothing but the same three messages telling me how important I am as a customer... how hold times are 'longer' due to the holidays... and that my call will be answered by the next available representative...

I have read every joke on the SOHC4 forum... I have even caught up on my email... here I sit... getting PISSED... 1 HOUR now...

All this for $40! I should just eat the $$ but now its the principal of the matter... 1 HOUR and 10 minutes... THIS IS F--KING RIDICULOUS...

...due to the "holiday rush" (on January 29th) hold times are longer than usual... WTF! Perhaps they're busy changing their outgoing phone messages...

I've ordered from these folks before and always have had good luck; however, this is just PLUM F--KING NUTS!

...guess this is what I get for being a dumbass and ordering the wrong card...

1 HOUR and 20 MINUTES ON HOLD... <SOBS>

kach_me · « **Reply #1 on:** January 29, 2007, 07:18:55 PM »

1 HOUR and 30 MINUTES... BANGS HEAD ON DESK...

mrbreeze · « **Reply #2 on:** January 29, 2007, 07:49:04 PM »

Welcome to 2007 and the NEW technology!!!!! I can't even begin to tell you how many times I wished I could reach my hand through a phone and strangle the *&^%$@$%^$# moron on the other end. Back in the days....you dealt with people head on. If the sh!t aint right....you make it right. Now wadda we got?

Hope & pray it all goes smooth and no ebay or phone probs.!!!!!

heffay · « **Reply #3 on:** January 29, 2007, 08:31:15 PM »

what holiday? that was over and done with almost a month ago?

you should find the loudspeaker on your cellphone... it makes these moments go by so much quicker when you don't have to hold the phone to your ear.

Terry in Australia · « **Reply #4 on:** January 29, 2007, 09:08:16 PM »

I hate being on hold almost as much as I hate Illinois Nazi's!

mrbreeze · « **Reply #5 on:** January 29, 2007, 09:12:53 PM »

Ahhhh Hell!!!!!!!......I hate Illinois nazis too!!!!!!!!!!!!!!!!!!!!!.........nutzzzzy nazis...Col. Klink mo fo"s!!!!!!

Terry in Australia · « **Reply #6 on:** January 29, 2007, 09:35:03 PM »

Quote from: mrbreeze on January 29, 2007, 09:12:53 PM

Ahhhh Hell!!!!!!!......I hate Illinois nazis too!!!!!!!!!!!!!!!!!!!!!.........nutzzzzy nazis...Col. Klink mo fo"s!!!!!!

Ha ha, actually, (and not to correct you Fred) COL Klink was a Luftwaffe (Air Farce, so probably gay) officer, and made a point of not being a Nazi, I remember a couple of episodes where he made this distinction quite clearly. I've met several old ex-SS members both here and in Europe, and they were scary old bastards, for sure! (How's that for a thread hijack?)

Einyodeler · « **Reply #7 on:** January 29, 2007, 09:37:31 PM »

This`ll keep you busy for a while:

http://www.jdo.org/nazi.htm

Sam Green Racing · « **Reply #8 on:** January 29, 2007, 09:50:32 PM »

Kach, ya should have come to my company for a good deal.
We have just opened 9 stores in NYC under the Best Buy Mobile name.

Sam.

mrbreeze · « **Reply #9 on:** January 29, 2007, 09:56:23 PM »

Whoa!!!!!....major jack Terry!!!!!.....but a good one!!! Yeah Klink was Lufftwaft (air force) or whatever but that was one of the funniest shows of my childhood (that and Green Acres). Sgt. Shultz.......He would do anything for...Apple schruuuuuudle!!!!!

Jerry Rxman Griffin aka MuthaF'er · « **Reply #10 on:** January 29, 2007, 10:37:13 PM »

May only have 2 choices anymore:

The dreaded HOLD -or- speaking to someone with a heavy India accent

Terry in Australia · « **Reply #11 on:** January 30, 2007, 12:00:54 AM »

Quote from: mrbreeze on January 29, 2007, 09:56:23 PM

Whoa!!!!!....major jack Terry!!!!!.....but a good one!!! Yeah Klink was Lufftwaft (air force) or whatever but that was one of the funniest shows of my childhood (that and Green Acres). Sgt. Shultz.......He would do anything for...Apple schruuuuuudle!!!!!

"I see nothing"! Ha ha, I just did a little research, and amazingly, both John Banner (Schultz) and Werner Klemperer (Klink) were jews who'd spent time in Nazi concentration camps, and when Banner escaped to the US, he played several roles as a nazi in American propoganda movies. Sadly he was playing these roles as his family was being murdered in his native Austria, they all perished in concentration camps. Cheers, Terry.

DammitDan · « **Reply #12 on:** January 30, 2007, 12:53:37 AM »

Quote from: Terry in Australia on January 30, 2007, 12:00:54 AM

"I see nothing"! Ha ha, I just did a little research, and amazingly, both John Banner (Schultz) and Werner Klemperer (Klink) were jews who'd spent time in Nazi concentration camps, and when Banner escaped to the US, he played several roles as a nazi in American propoganda movies. Sadly he was playing these roles as his family was being murdered in his native Austria, they all perished in concentration camps. Cheers, Terry.

Cheers my ass... You about made me cry, Terry!

Terry in Australia · « **Reply #13 on:** January 30, 2007, 02:17:09 AM »

Quote from: DammitDan on January 30, 2007, 12:53:37 AM

Quote from: Terry in Australia on January 30, 2007, 12:00:54 AM
"I see nothing"! Ha ha, I just did a little research, and amazingly, both John Banner (Schultz) and Werner Klemperer (Klink) were jews who'd spent time in Nazi concentration camps, and when Banner escaped to the US, he played several roles as a nazi in American propoganda movies. Sadly he was playing these roles as his family was being murdered in his native Austria, they all perished in concentration camps. Cheers, Terry.

Cheers my ass... You about made me cry, Terry!

Sorry mate, it was a bit sad, wasn't it? Anyway, back on track, I hate being on hold!

Jerry Rxman Griffin aka MuthaF'er · « **Reply #14 on:** January 30, 2007, 09:49:39 AM »

Quote from: Terry in Australia on January 30, 2007, 02:17:09 AM

Quote from: DammitDan on January 30, 2007, 12:53:37 AM
Quote from: Terry in Australia on January 30, 2007, 12:00:54 AM
"I see nothing"! Ha ha, I just did a little research, and amazingly, both John Banner (Schultz) and Werner Klemperer (Klink) were jews who'd spent time in Nazi concentration camps, and when Banner escaped to the US, he played several roles as a nazi in American propoganda movies. Sadly he was playing these roles as his family was being murdered in his native Austria, they all perished in concentration camps. Cheers, Terry.

Cheers my ass... You about made me cry, Terry!

Sorry mate, it was a bit sad, wasn't it? Anyway, back on track, I hate being on hold!

HOLD PLEASE

nickjtc · « **Reply #15 on:** January 30, 2007, 12:28:18 PM »

Quote from: RxmanGriff on January 29, 2007, 10:37:13 PM

May only have 2 choices anymore:
The dreaded HOLD -or- speaking to someone with a heavy India accent

Badda-bing! It says something for 'technology', 'advancement', 'customer service' etc, etc when the person you speak to about a product or service cannot understand what you are saying!

So I'm proud to be able to say that one of the biggest employers in my home town is a call centre, handling, among other things, Amercan Express. And they all speak English!!

PS. And don't you just love it when you phone a customer help desk, get through to a human being, and they ask if you will 'hold' then put you on hold without waiting for you you reply! I always either just say "No" or that I am phoning long distance. That usually wakes them up.

Terry in Australia · « **Reply #16 on:** January 30, 2007, 08:35:35 PM »

Of course, it can work for you too, I get flooded with calls from "Tele-Marketers" trying to sell me everything from new cell phones to better home loans, so when they call I just say, "Hold the line please" and let 'em hang off the end of my phone until they eventually hang up, I dunno why, but I enjoy it more than just hanging up on them? Ha ha, Cheers, Terry.

heffay · « **Reply #17 on:** January 30, 2007, 08:37:58 PM »

priceless!
they've wasted so much of my time it's time to return the favor.
thanks terry.

Terry in Australia · « **Reply #18 on:** January 30, 2007, 09:13:32 PM »

Quote from: heffay on January 30, 2007, 08:37:58 PM

priceless!
they've wasted so much of my time it's time to return the favor.
thanks terry.

Do it mate, it's great fun!

burmashave · « **Reply #19 on:** January 31, 2007, 03:34:32 AM »

Were this not the SOHC board, I'd wonder how in the heck we got from a bad memory card to Col. Klink. But if you want to be wily Col. Hogan, here's a site that has a cheat codes for IVR (Integrated Voice Response) systems (listed by company, etc.):

gethuman.com <==IVR Cheat Sheet

Click on "Database" at the top to get a listing of companies and the secret key sequence to get put straight through to a human type of person.

Also, if you want to waste some time, but really have fun, you can turn the tables on the telemarketer:

Telemarketer Counter Script

Telemarketers use scripts. Why not use your own? Does your telemarketer have good dental coverage? Even if you won't use the Telemarketer Counter Script, check it out. It's a hoot.

DammitDan · « **Reply #20 on:** January 31, 2007, 05:15:15 AM »

Thought you might enjoy this

ACK! Don't go to the link they mention at the end of the clip if you're at work (or at all if you can help it

) Other than that it's an extremely work-friendly video

kach_me · « **Reply #21 on:** February 03, 2007, 08:20:57 AM »

Quote from: Terry in Australia on January 29, 2007, 09:08:16 PM

I hate being on hold almost as much as I hate Illinois Nazi's!

It's been a few days since I was last on line and I see that Terry has related me to an Illinois Nazi... nice...

just curious Terry are you bored and looking for a laugh or do you reaaaaalllly relate Illinoisians to Nazis? $:-\$

kach_me · « **Reply #22 on:** February 03, 2007, 08:31:50 AM »

Oh, by the way, I "resolved" the problem by hanging up and re-ordering the correct memory card. I still saved $ by ordering it online instead of going to the local retail. My wallet and my ego are the only things suffering from this instance.

Incidentally, I recieved an email from them last night stating that they see that the problem has "been resolved" by one of their CSRs and blah, blah, blah... I kindly sent my reply that I was the one who resolved my error and I was uncertain as to what f#%kin' report they were referencing.

I left my phone # with them... Think they'll call me back?

...maybe I can put them on hold for a bit...

Here ya' go Terry...

Einyodeler · « **Reply #23 on:** February 03, 2007, 10:00:48 AM »

I believe Terry is a fellow Blues Brothers fan

(A patrolling officer passes the Bluesmobile)

Jake: Hey, what's going on?
Officer: Ah, those bums won their courtcase so they're marching today.
Jake: What bums?
Officer: The #$%*ing nazi party.
Elwood: Illinios nazis...
Jake: I hate Illinios nazis.
Head nazi: Heil Hitler!
Nazis: Heil Hitler!

(Elwood drives the car up to the bridge, towards the nazis)

Head nazi: Tenhuit!

(Elwood speeds up, the nazis jump away from the Bluesmobile, into the water)

Nazis jumping into the water

Head nazi: Gruppenfuhrer?
Gruppenfuhrer: Yes sir?
Head nazi: Gruppenfuhrer, get that cars license plate number. We're gonna kill that son of a #$%*.

kach_me · « **Reply #24 on:** February 03, 2007, 12:13:23 PM »

ooops... boy is my face red...

News:

Author Topic: OOPS... and I thought that I made a good catch! Rant about being <ON HOLD> (Read 4293 times)