Author Topic: cycle x  (Read 1544 times)

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Offline russ

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cycle x
« on: July 14, 2012, 02:16:46 PM »
i have talked to ken over 20 times and  drove my motor up there 3 to 4 time  at a 11 hour drive each time, the motor parts were sent up there around 2 times, it leaks oil near the head gasket and has a internal noise when cold on one cyl.







$1200 head 5 to 6 weeks

$240 heli coils for spark plugs took 3 weeks, I could not get spark plug in one out side spark plug hole a socket and a racket and socket was needed to put spark plug in, from sandblasting, after admitting your help might not have listened to your rules in sand blasting your parts, ( I had one very weak spark plug tread on the inside left side before the head was sent to you)

I Installed head..

 I Removed head and motor after your 2nd party co. miss matched valve train parts that failed.

$85 ken said drive up here 10 hrs, and he will put on the head, and put a base gasket on the motor, from the delays and it caused the base gasket to shift and start leaking from the delays on him fixing my defective head parts, then after the drive up there I was told ken was micro waving something in the microwave oven and he spilled something hot on his face and had to go to the er room. 

Then I had to leave the motor up there.


 Then ken had the motor all winter, and ex worker tossed out all your customers’ numbers.

 $90 Delay made me remove bike from my friends shop, 400 miles

$85 trip to pick up motor

$2300 motor all winter, missed vacation, out of order parts, and ex worker tossed your customers numbers.

Ken gave me 3 oil filters

$185   with 8 oil changes was done with metal in oil filter housing.


Allot $ was spent and it seems to have a primary chain noise that wines like a alternator.

Drop bike off/// pick up bike 100 u gave me.



  Got bike back home then  was told to re jet carbs, when bike and I was up at there shop,  nothing was said, or shims for metering rods or bigger jets were offered to me then 2 times I  rose metering rods and re jetted, adjust valves, cam chain,  then Broke valve adjuster 200 miles away tow bike home.$200

Remove valve cover find broken piece,

 called ken on may 21st called ken about running rich he said lower metering rods he said matt told me to use 40 thousand shims on rods that’s was to big,  and talked about clutch slipping , ken said to adjust rod on bike not cable, found clutch cable not tied to frame and burnt  when motor was installed, replace the new cable that was just installed with another Honda clutch cable clutch is ok now. 26$


Head valve retainers failed again and almost drooped a valve, I called ken. It seems bye the photos I had deferent color valve retainers and it looked like I had been given used valve retainers as they were deferent, one very dark, and one very light on some valves.


May 23rd talked to ken and he’s going to pick up bike this Saturday, on a holiday and he said its his sons b-day this blows 

Called on Friday roxey and ken asked if Sunday is ok, I said yes of you bet its ok

Around 5 weeks later I pick up the bike, ken pays 4 gas.

 Now an internal noise is heard when cold and goes away when hot.

Called ken and his helper matt say the oil leak around the head is assembly lube and will go away, and was told to run the bike.


After one 95 degree day the calls made to ken and his helper, about high oil temps I called ken.


I put on 20 miles oil temp was 200f, head was 247 f.

I called ken 4 a adapter plate to install a oil cooler after a week one was sent after me asking for one, and finally getting a hold of ken on sat June 28th.
 


 I got the cooler on july 3rd he sent fuel line non pressure I did not notice it and the hose blew I went off the road on the 4th.


I called ken on july 12th and he said he told me to put on a oil cooler before and was twisting around the story’s on oil temp and caused me to make the o rings fail in the head from a over heating issue and  for me to get lost, he’s not doing anything for me.

I cant believe after 3 k in miles driving up there  5 times or so and doing everything that was needed like re jetting, he blames me on not doing what he says, as the trips up north cost allot in gas, , and days off of work.


And all this is going on for about 1 year.

Careful with ken from a 52 year old ase retired auto teck
i have talked to ken over 20 times and  drove my motor up there 3 to 4 time  at a 11 hour drive each time, the motor parts were sent up there around 2 times, it leaks oil near the head gasket and has a internal noise when cold on one cyl.







$1200 head 5 to 6 weeks

$240 heli coils for spark plugs took 3 weeks, I could not get spark plug in one out side spark plug hole a socket and a racket and socket was needed to put spark plug in, from sandblasting, after admitting your help might not have listened to your rules in sand blasting your parts, ( I had one very weak spark plug tread on the inside left side before the head was sent to you)

I Installed head..

 I Removed head and motor after your 2nd party co. miss matched valve train parts that failed.

$85 ken said drive up here 10 hrs, and he will put on the head, and put a base gasket on the motor, from the delays and it caused the base gasket to shift and start leaking from the delays on him fixing my defective head parts, then after the drive up there I was told ken was micro waving something in the microwave oven and he spilled something hot on his face and had to go to the er room. 

Then I had to leave the motor up there.


 Then ken had the motor all winter, and ex worker tossed out all your customers numbers.

 $90 Delay made me remove bike from my friends shop, 400 miles

$85 trip to pick up motor

$2300 motor all winter, missed vacation, out of order parts, and ex worker tossed your customers numbers.

Ken gave me 3 oil filters

$185   with 8 oil changes was done with metal in oil filter housing.


Allot $ was spent and it seems to have a primary chain noise that wines like a alternator.

Drop bike off/// pick up bike 100 u gave me.



  Got bike back home then  was told to re jet carbs, when bike and I was up at there shop,  nothing was said, or shims for metering rods or bigger jets were offered to me then 2 times I  rose metering rods and re jetted, adjust valves, cam chain,  then Broke valve adjuster 200 miles away tow bike home.$200

Remove valve cover find broken piece,

 called ken on may 21st called ken about running rich he said lower metering rods he said matt told me to use 40 thousand shims on rods that’s was to big,  and talked about clutch slipping , ken said to adjust rod on bike not cable, found clutch cable not tied to frame and burnt  when motor was installed, replace the new cable that was just installed with another Honda clutch cable clutch is ok now. 26$


Head valve retainers failed again and almost drooped a valve, I called ken. It seems bye the photos I had deferent color valve retainers and it looked like I had been given used valve retainers as they were deferent, one very dark, and one very light on some valves.


May 23rd talked to ken and he’s going to pick up bike this Saturday, on a holiday and he said its his sons b-day this blows L

Called on Friday roxey and ken asked if Sunday is ok, I said yes of you bet its ok

Around 5 weeks later I pick up the bike, ken pays 4 gas.

 Now an internal noise is heard when cold and goes away when hot.

Called ken and his helper matt say the oil leak around the head is assembly lube and will go away, and was told to run the bike.


After one 95 degree day the calls made to ken and his helper, about high oil temps I called ken.


I put on 20 miles oil temp was 200f, head was 247 f.

I called ken 4 a adapter plate to install a oil cooler after a week one was sent after me asking for one, and finally getting a hold of ken on sat June 28th.
 


 I got the cooler on july 3rd  he sent fuel line non pressure I did not notice it and the hose blew I went off the road on the 4th.


I called ken on july 12th and he said he told me to put on a oil cooler before and was twisting around the story’s on oil temp and caused me to make the o rings fail in the head from a over heating issue and  for me to get lost, he’s not doing anything for me.

I cant believe after 3 k in miles driving up there  5 times or so and doing everything that was needed like re jetting, he blames me on not doing what he says, as the trips up north cost allot in gas, , and days off of work.


And all this is going on for about 1 year.






Offline Rookster

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Re: cycle x
« Reply #1 on: July 14, 2012, 03:38:09 PM »
Quote
$1200 head 5 to 6 weeks

$240 heli coils for spark plugs took 3 weeks, I could not get spark plug in one out side spark plug hole a socket and a racket and socket was needed to put spark plug in, from sandblasting, after admitting your help might not have listened to your rules in sand blasting your parts, ( I had one very weak spark plug tread on the inside left side before the head was sent to you)

I Installed head..

Russ, this is the same gibberish that you posted on the tech forum; twice!

Many people told you to make sense or go away.  This is what I get when I read just the first paragraph:

You sent a cylinder head to CycleX

The cost for work was $1200

It took 5-6 weeks to get it back

Someone helicoiled the spark plug holes and it cost $240

You installed the spark plugs and ran into trouble with 1 of them.

There was some issue with grit from blasting but I have no idea who blasted it, you or CycleX.

Here is what I would ask.
1. What exactly did you pay to have CycleX do to the head?
2. Did they do it?
3. Who helicoiled the spark plug holes?
4. Why did the spark plug holes get helicoiled and who requested it?
5. Who did the blasting?
6. Why didn't you rinse, re-rinse, and then re-re-rinse your cylinder head after it was blasted?

This is just from the 1st paragraph!  Start slow, don't jam 1 years worth of frustrations with your motor into 1 post.  I think you have something to say but you're on the verge of being run off.

Scott

Offline Retro Rocket

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Re: cycle x
« Reply #2 on: July 14, 2012, 05:19:57 PM »
Also, CycleX are members here and well respected, so choose your words wisely...
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Offline Stev-o

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Re: cycle x
« Reply #3 on: July 14, 2012, 05:30:39 PM »
Rookster - thanks for clarifying that, I could not understand it?
'74 "Big Bang" Honda 750K [836].....'76 Honda 550F.....K3 Park Racer!......and a Bomber!............plus plus plus.........

Offline MCRider

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Re: cycle x
« Reply #4 on: July 14, 2012, 06:32:36 PM »
Foul.

6 posts and they all have to do with slamming a vendor who has given many people excellent service.

Condense your comments into a reasonable complaint, make your point.

Having done nothing to establish who you are, or where you're coming from, IMO the burden of proof is on you.

« Last Edit: July 14, 2012, 06:36:28 PM by MCRider »
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Offline FuZZie

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Re: cycle x
« Reply #5 on: July 14, 2012, 07:11:04 PM »
It would be nice if he keep this all in one tread Rookster, it's a pain to follow everything. Could you also add explaining
"I Removed head and motor after your 2nd party co. miss matched valve train parts that failed." a bit better to that list of yours.

Offline Duanob

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Re: cycle x
« Reply #6 on: July 17, 2012, 08:39:58 AM »
Is this a special racing head or something? Cause one of the best machine shops in our city charged me $200 to rebuild the head on my bike. And spark plug helicoils are pretty cheap as well.
"Just because you flush a boatload of money down the toilet, doesn't make the toilet worth more",  My Stepfather the Unknown Poet

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Offline Duke McDukiedook

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Re: cycle x
« Reply #7 on: July 17, 2012, 11:32:37 AM »
Put down ze pipe and surrender to ze GERMANS.
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Offline lostmykeys

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Re: cycle x
« Reply #8 on: July 17, 2012, 06:02:40 PM »
 That was a tedious read the first time.Why did you write the same thing twice?
 Maybe Cyclex felt that you are a difficult person to deal with and knew you would post your experience here.
 Just so the readers here can see some of the people they have to deal with.And you did this all by yourself with your post.You sir should not ride anything but the bus.
 Do you have a big hammer?
 I have been in sales most of my life and have seen your type...go away!

Offline lostmykeys

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Re: cycle x
« Reply #9 on: July 17, 2012, 06:45:04 PM »
 Russ,join date September 2010...and only 10 post?