swellguy, has ANY place done alright by you? I mean pnm and cyclex you dont like yet many have gotten fair service from pnm and excellent service from cyclex.
Parts-N-More won't process web orders from Canada. Must email credit card info in separate messages. I order a speedo and tach weeks and weeks ago. Box finally arrive yesterday from a company I've never heard of with no return address and contains a "universal" petcock that won't fit either Hondas or Harleys and set of neck bearings. I contact this previously unheard of company who says they'll forward my concerns to Parts-N-More.
I want to inquire about carb cleaning with Cycle-X and get a canned "Ken hates typing email" but feel free to call us on your dime. So I do but Ken is on the phone and can I call back in half an a hour which I do three more times. I have a rambling 10 minute conversation with him that sounds like things he must say 50 times a day about carbs, upgrading to electronic ignition, new coils, the Montreal Expos. A week later I decide I want to buy one of his electronic ignition packages. He has two packages and I send a simple email asking which one to specify in my order and I get, two days later, "Ken hates to type email" response.
Where I live there is at least two weeks from ordering something and getting it. When it's wrong, it's another two weeks without any assurance it will be any better.
I've worked in the Harley world for years and have found great service from lots and lots of shops who also now cater to metric, british markets. I started a project and thought enough to support some of the vendors whose names keep popping up here. Can't see anything wrong with posting my experiences with them.
