Guarantee you Kenny gives a sh1t. Somebody(s) at Cycle-X is/are probably getting an a$$ reaming this morning. Out of curiosity, I looked that transaction up on eBay. "unclebill1313" is not their official Cycle-X store/seller. "unclebill1313" is where they sell obsolete, discontinued, scratch & dent, and/or open box stuff and it is managed/mismanaged by a couple of young guys at Cycle-X that are probably getting a tune-up this morning.
Hell of a price for that big bore piston set for $188, they arrived undamaged - all good?
Thanks mate, well even though CycleX ignored my Ebay feedback for the last two weeks, coincidentally this morning they messaged me as follows:
"Good Morning Terry,
We heard/read about the quality that your package arrived to you in. We care about protecting the product through out the shipment and apperance. So reading your comments on the poor shipment, we wanted to reach out to you. We do everything we can to make our customers happy and to fix potential problems from happening again. Please let us know if we can do anything to fix your thoughts on this company.
Thank You Again
Cycle X"
I replied:
"Thanks for your concern, after reading your message and some of the posts on the SOHC4 forum regarding this issue, I inspected the pistons a little closer today, and discovered that 3 of the 4 have some damage caused by them knocking together in transit (I presume) and of some concern is one with what looks like a casting flaw (circled) on the thrust face of the piston? All 4 have various minor scratches and rub marks, which I wasn't really worried about.
The last picture is how the pistons arrived, I really can't understand how CycleX could let something like this happen, knowing that there would have to be some damage on arrival almost 10,000 miles later? While the damage is only minor, that casting flaw worries me, so right now I don't really feel confidant to install them in my bike in case one lets go? Have you got another set you can send me? Cheers, Terry."
Damaged CYCLEX piston by
terry prendergast, on Flickr
Damaged CYCLEX piston 2 by
terry prendergast, on Flickr
Damaged CYCLEX piston 1 by
terry prendergast, on Flickr
Damaged CYCLEX piston 3 by
terry prendergast, on Flickr
CycleX pistons 1 by
terry prendergast, on Flickr
Thanks to your post I took a closer look at them tonight, and while the damage isn't all that bad, that one with what looks like a casting flaw is a bit of a concern, I guess I'll wait and see what CycleX do to fix this for me, I'm not really too keen to install that piston? Cheers, Terry.